Cesar Euan

Information technology professional with compassion and dedication seeking a new opportunity to provide community support to individuals during difficult times to enhance resources for positive change to resolve issues within social systems towards community growth. Qualified with expert bi-lingual in Spanish experience, problem-solving abilities, crisis intervention background, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results.

Eager to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Warehouse Forklift Operator - Ace Hardware - Colorado Springs, CO

(2024-10 - 2026-02)

• Operated forklifts to efficiently transport materials within warehouse environment.
• Conducted regular safety checks on equipment to ensure compliance with company standards.
• Assisted in inventory management by verifying stock levels and reporting discrepancies.
• Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
• Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Delivery Driver - Amazon - Colorado Springs, CO

(2021-01 - 2023-04)

• Navigated designated routes to ensure timely deliveries to customers.
• Operated delivery vehicles while adhering to safety protocols and traffic regulations.
• Communicated effectively with customers regarding delivery status and schedule changes.
• Completed daily vehicle inspections, reporting maintenance needs promptly.
• Operated light trucks to deliver loads as far as 50 miles from home location.

Locomotive Groundman/Union Representative - Koppers, Inc - Denver, CO

(2018-10 - 2020-09)

• Operated locomotives safely in compliance with federal regulations and company policies.
• Adhered to strict safety protocols during loading, unloading, and transportation procedures.
• Coordinated with yardmasters to ensure the efficient movement of trains within rail yards, optimizing space utilization and minimizing delays.
• Negotiated labor agreements to ensure fair compensation and working conditions for union members.
• Collaborated with management to resolve workplace disputes and enhance employee relations.

Assistant Shift Manager - UPS Logistics - Denver, CO

(2018-06 - 2019-06)

• Supported daily operations by managing staff schedules and ensuring efficient workflows.
• Assisted in training new team members on company policies and safety procedures.
• Coordinated communication between shifts to maintain continuity and service quality.
• Implemented process improvements that enhanced package handling accuracy and efficiency.

Collection Officer - BCA Collection - Schaumburg, IL

(2000-05 - 2001-05)

• Managed on average 50 customer accounts monthly to ensure timely collection of outstanding debts.
• Developed and implemented effective communication strategies to enhance customer engagement.
• Resolved disputes and negotiated payment plans, fostering positive relationships with clients.

Loan Specialist - GN Mortgage - Roselle, IL

(1998-02 - 2000-03)

• Evaluated 30+ loan applications monthly for accuracy and compliance with regulatory requirements.
• Assisted clients in understanding loan products and application processes.
• Consistently met or exceeded monthly sales targets, contributing significantly to the department's success.
• Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.

Volunteer - Grace Church - Arvada, CO

(2018 - 2021)

• Coordinated food drives for improved local food bank stock levels.
• Increased cultural awareness within the community of multicultural festivals.
• Enhanced community engagement by organizing and leading local clean-up events.
• Supported members through development of new life skills, obtaining resources, and transitioning back to society.
• Intervened in crisis situations to obtain support for community members and reduce escalation or recurrence risks.
• Assisted members with connecting them with obtaining housing, employment, and support resources.

Associate in Applied Science - Electronics Engineering - ITT Technical Institute of Technology (2015)