Chad Cicon

Accomplished GM/GSM/Sales Manager with a proven track record at Earnhardt Auto Group, adept in negotiation and team leadership. Elevated sales and customer satisfaction by implementing effective sales techniques and fostering strong team dynamics. Excelled in roles requiring the integration of solid customer service and inventory control skills to achieve and surpass sales targets.

Sales Manager at Germain Honda of Surprise (2026-01 – Present)

• Managed customer accounts and customer relationships.
• Established relationships with key customers, providing personalized service and support.
• Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.

Finance Manager at CNAC (2025-01 – 2025-09)

Left when the doctor advised me about my Fathers medical condition

• Generated monthly financial reports and presented them to senior management.
• Managed a team of finance professionals responsible for accounting operations including payroll processing, accounts receivable and payable, bank reconciliations.
• Conducted regular reviews of accounts receivable and payable processes to identify areas for improvement.

General Manager at Montrose Nissan (2024-07 – 2025-01)

• Built and maintained relationships with vendors and suppliers.
• Recruited team members to maintain adequate staffing levels.
• Provided coaching and mentoring support for employees at all levels of the organization.

Sales Manager at Earnhardt Auto Group/Rodeo Ford (2023-01 – 2024-07)

• Held daily check-ins with team members to set objectives and monitor progress.
• Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.
• Conducted regular training sessions with sales team members to ensure effective sales techniques were used.

General Manager/Rodeo Kia at Earnhardt Auto Centers (2013-12 – 2023-01)

• Store sold
• 1 in CSI and a high volume high profit store.
• Built and maintained relationships with vendors and suppliers.
• Recruited team members to maintain adequate staffing levels.
• Provided coaching and mentoring support for employees at all levels of the organization.
• Used customer feedback for improving operations and building brand loyalty.

General Sales Manager at Earnhardt Auto Group/Earnhardt Honda (2008-05 – 2013-12)

Got promoted to GM of Rodeo Kia in 2013

• Provided training and guidance to new staff members on sales techniques and customer service standards.
• Established measurable goals for each member of the sales team based on individual objectives and performance metrics.

Sales Manager at Arrowhead Honda (1998-04 – 2008-05)

• Established relationships with key customers, providing personalized service and support.
• Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
• Held daily check-ins with team members to set objectives and monitor progress.
• Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.

Associate's degree in Broadcast Journalism – Cleveland State University (2003-01)