Osmar Tagliaferro

Results-driven Automotive Sales Manager with a track record of transforming underperforming stores into high-volume, high-gross operations. Grew a franchise dealership from 50–70 to 120–140 units per month, averaging ~65 deals/month at ~$1,510 front-end gross per unit and $2,170 PVR. Led and coached an 11–15-person sales team using DealerSocket CRM/DMS, sustaining strong CSI scores alongside a ~3-day CIT average.

Expert in deal desking, aged inventory turnaround, F&I alignment, and lender-ready contracting — raising execution standards without sacrificing compliance or customer experience.

Sales Manager at Alexander Hyundai of Oxnard (2023-12 – 2026-02)

• Averaged ~65 retail deals/month with operational consistency and lender-ready structure.
• Scaled the store from 50–70 to 120–140 units/month through hands-on coaching and execution standards.
• Led and coached an 11–15-person sales team, sustaining strong CSI scores through structured daily and weekly training in presentation, fact-finding, communication, objection handling, and closing.
• Managed deal flow and reporting in DealerSocket CRM/DMS to track pipeline, pacing, and lead conversion.
• Averaged ~$1,510 front-end gross per unit and $2,170 PVR in supported F&I revenue.
• Maintained a 3-day CIT average via clean contracting and proactive lender alignment.
• Strengthened used-car and wholesale profitability through disciplined acquisition and recon execution.
• Reduced aged inventory (60–240+ days) by improving turn rate and inventory mix strategy.
• Grew service-to-sales conversions through structured RO mining and upgrade strategy.

Assistant Sales Manager at Northridge Toyota (Van Tuyl Companies) (2022-10 – 2023-11)

• Improved closing ratios and deal quality through targeted communication and negotiation training.
• Delivered ongoing sales coaching in presentation, needs analysis, and closing technique using DealerSocket CRM.
• Strengthened appointment quality and showroom-to-sale conversion.
• Raised CSI scores and customer communication standards across the sales team.

Acquisitions Manager at Northridge Toyota (2022-04 – 2022-09)

• Led a 4-person acquisitions team across sourcing, valuations, negotiations, and onboarding.
• Acquired 40–50 private-party units and 10 auction units per month.
• Converted 10–12 sourced units per month directly into retail sales.
• Generated additional acquisition opportunities from the service drive through equity mining.
• Improved appraisal accuracy, retail margins, and recon timing; strengthened cross-department coordination for inventory readiness.

Internet Sales Manager at Keyes Honda (2021-02 – 2022-03)

Improved lead conversion, appointment show rates, CRM discipline, and digital-to-showroom handoff.

Finance / Assistant Sales Manager at Martin Auto Group (2019-03 – 2021-01)

Improved lender placement, contracting accuracy, compliance, and the customer delivery experience.