Chandni Pala
Sales Associate / Customer Service
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About
Customer‑focused Sales Associate with retail and service experience handling billing, transactions, and in‑person customer support. Proven ability to build customer relationships, maintain organized workspaces, and support sales goals in fast‑paced environments.
Experience
Salon Associate / Client Service - Local Salon - Chandler
(2023-12 - 2025-01)
- Provided one‑on‑one client service in a customer‑focused environment
- Managed billing, payment processing, and appointment scheduling
- Maintained hygiene and cleanliness standards
- Built strong client relationships and encouraged return visits
Customer Support & Service Associate - ABACUS Vedic & Arithmetic Study - Pune, India
(2021-01 - 2022-12)
- Provided one‑on‑one and small‑group customer support
- Communicated clearly and adapted to individual needs
- Tracked schedules and service records accurately
- Maintained strong relationships through regular follow‑ups
Administrative & Customer Engagement Associate - Podar Institute of Education - Pune, India
(2019-07 - 2020-12)
- Maintained records, schedules, and daily activity logs
- Coordinated group sessions and managed time effectively
- Demonstrated strong communication, organization, and problem‑solving skills
Beauty Technician (Eyebrow Threading & Facial Services) - Dimple's Beauty & Spa - Hounslow Branch - London
(2014-03 - 2015-04)
- Specialized in eyebrow threading and basic facial services
- Maintained strict sanitation and safety standards
- Consulted with clients to deliver consistent results
- Supported front‑desk functions including billing and scheduling
Sales Associate - Macy's - Bellevue, WA, USA
(2008-08 - 2008-12)
- Greeted and assisted customers to ensure a positive shopping experience
- Operated cash registers and processed cash and card transactions accurately
- Supported in‑store sales by recommending products and promotions
- Maintained clean, organized, and visually appealing sales floor displays
- Cross‑sold merchandise to meet customer needs and increase sales
- Directed customers to appropriate products and departments
Education
Diploma - Early Childhood Care & Education - Podar Institute of Education (2019-01 - 2020-12)
Post Graduate Diploma - HR Management - Symbiosis University (2013-01 - 2014-12)
Diploma - Computer Science - Saurashtra University (2006-01 - 2007-12)
Bachelor of Commerce - Commerce - Saurashtra University (2004-01 - 2006-12)
