Support Staff Specialist
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For the past seven years, I have been very fortunate to work as a support staff specialist for Catholic Charities. I mainly work in our Counseling program doing administrative work such as filing (both paper and electronically), submitting patient’s visits to insurance, collecting fees, setting up appointments, etc. I also answer the phone and greet customers as they come into our office.
I direct them to where they need to go or who they need to speak with as I provide supports to our other programs at Catholic Charities as well.
I’ve worked in a variety of different settings. I worked at Hy-Vee for thirteen years bagging groceries, cashiering, working in the diner/kitchen area providing customer service. From 2010-2013, I worked at Winona Christian Preschool and Daycare as a teacher’s aide providing support to the teachers and assisting the children with crafts, lunch, play time, naps, etc.
I worked for three years as a direct support staff and program assistant with Home and Community Options as I provided supports to vulnerable adults to help them live their daily lives as independently as possible. And of course, currently, work as a support staff specialist at Catholic Charities. I can also provide my resume.
I graduated from Plainview High School in 2003. I went to RCTC in Rochester, MN to complete 2 years of general education. From RCTC, I transferred to Winona State University and graduated in 2008 with a BS of Liberal Arts with an emphasis in vocal music.