Cheyenne Banks
Hospitality Professional
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About
Energetic and personable hospitality professional with several years of restaurant experience and a strong background in guest service, food and beverage sales, and high-volume dining. Experienced in managing large sections, building rapport with guests, recommending food and beverages, upselling, handling cash, and maintaining efficient service during busy shifts. Dependable, outgoing, and comfortable creating a welcoming experience while balancing multiple guest needs.
Experience
Server at Homegrown Tap & Dough (2026-03 – 2026-09)
- Manage sections of 7+ tables with parties frequently averaging 4 or more guests while maintaining attentive, personable service
- Consistently recommend and upsell popular food and beverage selections based on guest preferences
- Make personalized food and drink pairing recommendations to enhance the guest experience and increase sales
- Handle cash and credit transactions accurately using the restaurant POS system
- Maintain strong communication with kitchen and front-of-house staff to ensure timely and accurate service
- Balance multiple tables, orders, payments, and guest requests in a fast-paced environment
- Frequently perform closing responsibilities, ensuring sections and service areas are clean, organized, and properly prepared for the next shift
- Build rapport with guests and provide knowledgeable recommendations while maintaining a positive and energetic attitude
Security Guard at Covenant Aviation Security (2025-01 – 2026-03)
- Provided professional customer service while working in a busy airport environment
- Communicated effectively with a diverse range of guests, employees, and airport personnel
- Remained calm, professional, and attentive while responding to unexpected situations
- Worked independently while following strict procedures and safety standards
- Demonstrated reliability, punctuality, accountability, and strong attention to detail
Line Cook at Timberline Grille and Steaks (2024-02 – 2024-12)
- Prepared food according to company recipes and quality standards
- Worked efficiently in a fast-paced restaurant environment
- Maintained cleanliness and organization throughout the kitchen
- Followed food safety and sanitation procedures
- Collaborated with front- and back-of-house staff to maintain efficient service
Server at TGI Friday's (2022-11 – 2024-01)
- Provided attentive food and beverage service while maintaining a positive guest experience
- Managed multiple tables while accurately taking orders and addressing guest requests
- Handled payments and POS transactions accurately
- Communicated with kitchen and front-of-house staff to coordinate efficient service
- Responded to guest concerns professionally and worked to resolve issues quickly
Host at Atomic Cowboy (2021-08 – 2022-09)
- Welcomed and seated guests while maintaining an organized flow of the dining room
- Supported servers by bussing tables and assisting with front-of-house operations
- Assisted with food expediting and communication between kitchen and service staff
- Maintained cleanliness and organization throughout the front-of-house area
Education
High School Diploma – Dr. Martin Luther King Jr. Early College (2021-05)
