Chris Stamper (Chrispy)

Accomplished hospitality professional with over 4 years of management and guest services experience in branded and boutique hotels. Skilled in property operations, team leadership, and fiscal accountability. Known for transforming front-desk teams into high-performing units, enhancing guest satisfaction, and maintaining brand excellence. Brings proven leadership from prior law-enforcement service as a Corporal, ensuring structure, consistency, and accountability across all operations.

Front Desk Associate & Management Support at Fairfield Inn & Suites by Marriott (2024 – Present)

• Directly assists GM with daily operations, staffing, and shift management.
• Coordinates scheduling, payroll approvals, and front-desk performance tracking.
• Supports revenue management initiatives through upselling and occupancy optimization.
• Conducts audits, monitors P&L; impacts from daily operations, and ensures compliance with Marriott standards.
• Leads shift meetings to align staff on service goals, VIP arrivals, and safety updates.

Front Desk Lead / Guest Services Representative at Country Inn & Suites by Radisson (2021 – Present)

• Acts as on-duty manager in absence of GM or AGM.
• Handles escalated guest concerns with professionalism and empathy, consistently improving guest-satisfaction metrics.
• Oversees room inventory, rate adjustments, and group bookings to maintain occupancy targets.
• Implements operational improvements that reduced check-in times and improved internal communication.
• Partners with housekeeping and maintenance to ensure property readiness and guest comfort.

Security Supervisor at Allied Universal Security (2019 – 2021)

• Managed team of officers and maintained secure environments for hospitality and corporate clients.
• Developed and enforced site-specific security procedures to minimize risk.

Correctional Officer / Corporal at Tennessee Department of Corrections (2016 – 2019)

• Supervised multiple correctional units and trained staff in crisis management, discipline, and de-escalation.
• Promoted to Corporal for leadership, communication, and operational excellence.

High School Diploma – Virginia (2009)

Ongoing coursework in hospitality management and business leadership