Hyo Sung Chun
Hospitality Professional & International Sports Management
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About
Personable and dependable hospitality professional with hands-on experience as a server and bartender in high-volume, full-service restaurants. Comfortable working fast-paced shifts, building rapport with guests, and working as part of a team.
Background also includes international sports management and client-facing negotiation work, bringing strong communication skills, composure under pressure, and a track record of being trusted with increasing responsibility.
Experience
Assistant Manager (previously Bartender, Server) - Mansion on Rush - 1009 N. Rush St., Chicago, IL
(2020-01 - 2022-12)
Started as a server, promoted to bartender, then to assistant manager over two years based on reliability and guest-service performance.
- Delivered attentive table and bar service during high-volume dinner and weekend shifts, consistently maintaining guest satisfaction.
- As assistant manager, supported shift scheduling, staff training, and day-to-day floor operations, and stepped in on the floor and behind the bar as needed.
- Handled cash and POS transactions, opened/closed the register, and resolved guest concerns in real time.
Server - Huey's - Memphis, TN
(2006-01 - 2009-12)
Provided friendly, efficient table service in a busy, well-known local restaurant.
- Managed multiple tables simultaneously during peak hours while maintaining accuracy and a positive guest experience.
- Worked closely with kitchen and bar staff to ensure timely, accurate order delivery.
Senior Agent / Director of Mexico Offices - Prosport Management
(2022-01 - 2026-12)
International sports management role developing strong client relations, negotiation, multicultural communication, and organizational skills that transfer directly to a fast-paced, guest-focused restaurant environment.
Soccer Agent - Self-employed
(2016-01 - 2019-12)
International sports management role developing strong client relations, negotiation, multicultural communication, and organizational skills that transfer directly to a fast-paced, guest-focused restaurant environment.
Interpreter / Scout - Seongnam Ilhwa Football Club - South Korea
(2010-01 - 2014-12)
International sports management role developing strong client relations, negotiation, multicultural communication, and organizational skills that transfer directly to a fast-paced, guest-focused restaurant environment.
Regional European Scout - Korean Football Federation
(2010-01 - 2014-12)
International sports management role developing strong client relations, negotiation, multicultural communication, and organizational skills that transfer directly to a fast-paced, guest-focused restaurant environment.
Education
Master's Degree - Sports Management - Pompeu Fabra University (2014-01 - 2016-12)