Christian Oteng

Lead operations for 100+ associates, managing labor planning, throughput, productivity, quality, safety, KPIs, and execution. Supported launch and ramp up of a new fulfillment building, coordinating teams, processes, resources, and operational priorities. Analyze performance data and root causes to identify gaps, implement corrective actions, and improve operational efficiency.

Area Manager at AMAZON (2026-03 – Present)

• Lead operations for 100+ associates, managing labor planning, throughput, productivity, quality, safety, KPIs, and execution.
• Supported launch and ramp up of a new fulfillment building, coordinating teams, processes, resources, and operational priorities.
• Analyze performance data and root causes to identify gaps, implement corrective actions, and improve operational efficiency.
• Lead cross functional initiatives with Operations, HR, Safety, and Learning to resolve issues and improve processes.

Program Manager at PRIME PROFESSIONAL GROUP (2024-03 – 2026-02)

• Managed programs and initiatives, coordinating deliverables, requirements, timelines, documentation, stakeholders, and execution.
• Coordinated clients, vendors, and internal teams to resolve issues, manage changes, and maintain program commitments.
• Tracked milestones, risks, performance, and action items while managing competing priorities and deadlines.

Project Coordinator Intern at EPIC (2025-05 – 2025-07)

• Coordinated project deliverables, requirements, documentation, timelines, status updates, and stakeholder communications.
• Tracked milestones, action items, risks, and issues while supporting cross functional project execution.

Founder at LOE FINANCIAL (2020-08 – 2024-03)

• Founded and operated a financial services business, managing vendors, workflows, client deliverables, financial processes, and daily operations.
• Monitored business performance, identified operational risks, and implemented process improvements.

Business Operations Manager at RECESS STUDIOS (2019-01 – 2020-08)

• Managed multi city operations for Nike related college game day activations and community events, coordinating teams, transportation, equipment, vendors, schedules, and execution.
• Led cross functional teams and external partners, resolving issues and adapting resources and priorities to meet deadlines and requirements.

Operations Manager at BLUEPRINT FOOTWEAR (2014-02 – 2018-12)

• Managed purchasing, inventory, suppliers, order fulfillment, material flow, and daily operations.
• Coordinated suppliers and business partners to meet product, cost, quality, inventory, and timeline requirements.

Master of Management – EASTERN MICHIGAN UNIVERSITY

Bachelor of Business Administration – EASTERN MICHIGAN UNIVERSITY

PMP Preparation – UNIVERSITY OF MARYLAND