Christina Drayden

Senior Human Resources professional with 10+ years of progressive experience supporting multi-site and diverse workforces across healthcare, automotive, and service-driven organizations. Extensive background in employee relations, HR operations, compliance, talent acquisition, payroll, performance management, and employee engagement. Trusted partner to organizational leaders with experience supporting workforces of up to 850+ employees, resolving complex employee matters, mitigating organizational risk, and developing practical HR solutions that strengthen workplace culture and business operations.

Employee Relations Specialist at Oncology Consultants (2025-08 – 2026-03)

• Served as the primary Employee Relations partner supporting a healthcare workforce of 480+ employees, advising leaders and employees on workplace concerns, policy interpretation, performance management, and conflict resolution.
• Conducted employee relations investigations in compliance with federal, state, and local employment laws while maintaining strict confidentiality, thorough documentation, and timely case resolution.
• Partnered with managers to develop corrective action plans, performance improvement strategies, coaching documentation, and employee development plans while minimizing organizational risk.
• Interpreted, developed, and implemented HR policies and procedures to ensure consistent, legally compliant employment practices across multiple departments.
• Collaborated cross-functionally with HR, operational leadership, and department managers to support organizational initiatives, employee engagement, and workforce effectiveness.
• Maintained employee relations case files and prepared investigation summaries and reports for HR leadership review.
• Ensured compliance with FMLA, ADA, EEOC, HIPAA, and other applicable employment regulations while partnering with employees and managers on leave requests and workplace accommodations.

Human Resources Generalist – Acting HR Manager at Spectacular Kids ABA Therapy (2019-12 – 2025-07)

• Led full-cycle HR operations for a workforce of 150–175 employees, serving as the primary HR contact for employee relations, compliance, payroll, and benefits.
• Developed and implemented HR policies and standard operating procedures.
• Managed full-cycle recruitment including job postings, resume screening, interviews, onboarding, and coordination of certifications and training programs.
• Conducted workplace investigations and resolved employee relations concerns.
• Administered weekly payroll for 150–175 employees, benefits programs, and annual open enrollment while ensuring payroll accuracy and regulatory compliance.
• Leveraged ADP Workforce Now to manage payroll processing, HRIS administration, talent management, employee records, reporting, and workforce data management.
• Oversaw employee leave administration, including FMLA, LOA, and PTO, while ensuring compliance with FLSA and applicable state regulations.
• Partnered with leadership on performance management, coaching, corrective action plans, investigations, and terminations.
• Conducted exit interviews and managed unemployment claims, providing insights on turnover and retention trends.
• Supported employee engagement initiatives, recognition programs, and training efforts to strengthen workplace culture.

Human Resources Generalist at Group 1 Automotive (2014-01 – 2019-01)

• Provided full-cycle HR support for 850+ employees across multiple locations, serving as a primary resource for employee relations, HR policies, compliance, benefits, and workforce matters.
• Supported employee engagement and retention initiatives, conducted exit interviews, addressed complex employee relations concerns, and provided guidance regarding EEOC, TWC, Workers' Compensation, OSHA, and employment law requirements.
• Managed full-cycle recruiting activities and candidate sourcing through LinkedIn, CareerBuilder, Indeed, and iCIMS, partnering with leadership to support staffing needs across multiple departments and locations.
• Maintained employee data and employment documentation within ADP, including background checks, Form I-9 compliance, drug screening, and new-hire records, ensuring accurate and compliant HR records throughout the employee lifecycle.
• Facilitated new-hire orientation, career fairs, employee training, workplace conduct sessions, and employment law/compliance meetings.
• Partnered cross-functionally with Payroll, Benefits, leadership, and corporate executives to resolve employee concerns and support organizational initiatives.
• Administered FMLA, leaves of absence, and related employee requests, ensuring appropriate documentation, communication, and compliance.
• Coordinated employee benefits enrollment, 401(k), and Employee Stock Purchase Plan (ESPP) inquiries and processes.

Administrative Assistant – HR and Finance at Rosen USA (2012-02 – 2013-11)

• Provided administrative and operational support to the Human Resources and Finance departments, supporting day-to-day HR, payroll, recruiting, onboarding, and employee service functions.
• Coordinated recruiting activities, including candidate phone screens, interview scheduling, applicant tracking within WebHire/Kenexa, and initiation of the hiring process.
• Prepared new-hire documentation and facilitated onboarding, orientation, training seminars, exit interviews, and employee follow-up activities.
• Maintained employee records and ensured completion and accuracy of Form I-9 and employment authorization documentation.
• Supported employee relations and retention activities and assisted with the administration of FMLA and leaves of absence.
• Processed payroll for Service Technicians and partnered with Finance on purchase orders, expense reconciliation, corporate travel, and other departmental processes.

Bachelor of Science in Communications – Lamar University