Applications Support/Customer Success
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Highly motivated and organized employee with extensive Customer Service/Customer Service and IT Application Support background. Seeking an opportunity where I can enhance your customer/user satisfaction when there are issues that they cannot resolve on their own.
IT Application Support Analyst and Customer Support Specialist with 18+ years of extensive expertise in retail and wholesale consumer goods, specializing in POS systems, data analysis, technical and customer support. Adept at streamlining procedures, troubleshooting, and providing exceptional user support. Proven track record in project planning, staff training, and maintaining database integrity, ensuring optimal operational efficiency.
Bergen County Vocational-Technical High School, Hackensack, NJ
Fashion Institute of Technology, New York, NY
Various Microsoft Accredited Courses in MS Servers and MS SQL
