Christopher Lee

Results-driven professional with experience optimizing workflows and delivering services in fast-paced environments. Proven track record managing daily operations, coordinating cross-functional tasks, and driving customer retention.

Background in healthcare support adds depth in compliance, documentation, and patient/client-centered service. Adept at process improvement, staff accountability, and translating goals into executable plans. Constantly curious and excited to learn new skills.

Manager - The Grooming Room - Millburn, NJ

(2022-09)

• Direct day-to-day salon operations including staff scheduling, inventory management, and equipment maintenance, ensuring consistent service delivery and operational uptime
• Manage client experience end-to-end by handling inquiries, resolving complaints, and building loyalty programs, contributing to measurable improvement in customer retention.
• Drive revenue through upselling and promotion of salon services, identifying opportunities to increase average transaction value
• Enforce health, safety, and grooming quality standards across all staff, maintaining a compliant and professional environment for pets and clients alike

Caregiver - Public Partnerships Home Care LLC - Queens, NY

(2025-05)

• Support clients with Activities of Daily Living (ADLs) including dressing, grooming, meal preparation, and mobility, ensuring dignity, safety, and comfort in home-based care.
• Coordinate transportation to medical appointments, administer medication reminders, and monitor health status, demonstrating reliability in high-trust, compliance-sensitive settings.
• Manage household support tasks including light maintenance and shopping, maintaining organized and functional living environments for clients.

Pharmacy Technician - Shoprite Pharmacy - Hackensack, NJ

(2014-06 - 2019-01)

• Processed a high volume of patient prescriptions accurately and efficiently, consistently meeting output targets while upholding safety and dispensing standards
• Resolved complex prescription issues with physicians, insurance providers, and patients, acting as a liaison across multiple stakeholders to ensure timely care
• Managed full pharmacy inventory cycle: forecasting medication and supply needs, placing and tracking orders, verifying receipts, and removing expired stock
• Supported patient health education initiatives, encouraging proactive understanding of medications and treatment plans
• Collaborated closely with licensed pharmacists to maintain regulatory compliance and deliver consistent quality of care

Bachelor of Science - Psychology - Saint Peter's University