Christopher Swan

Accomplished, results-driven leader with experience managing all facets of HR and talent acquisition/management, spanning 20+ years of military service (Army). Legacy of building and maintaining partnerships with local universities & community leaders. Seasoned military veteran with an active secret security clearance and extensive training in master resiliency, equal opportunity, & sexual harassment prevention.

Post-retirement goal to transfer back to Albany and pursue secondary career in healthcare or academia in a director or assistant director level.

Military Retirement Transition at Military Retirement Transition Period (2024-10 – Present)

Military Retirement Transition Period

District Recruiting Manager / Company First Sergeant at Frederick Recruiting Company | Baltimore Recruiting Battalion (2023-10 – 2024-10)

Led and commanded a robust 71-Soldier Army Recruiting Company, playing a pivotal role in refining recruitment protocols and managing personnel operations.

• Led and commanded a robust 71-Soldier Army Recruiting Company, playing a pivotal role in refining recruitment protocols to improve annual goals and targets by an impressive 15% in a fiscal year
• Facilitated the meticulous evaluation of 65 annual performance assessments for designated personnel, ensuring seamless maintenance of personnel readiness documentation and administrative compliance at a flawless 100% rate
• Conducted daily strategic sessions with subordinate recruiting managers, orchestrating the expeditious processing of eligible candidates, resulting in swift onboarding and increased achievement record from previous year
• Provided comprehensive intelligence analysis, assessing current outcomes against anticipated benchmarks, and offering strategic recommendations
• Led personnel actions, management, training, development, mentoring, and evaluation initiatives, while actively engaging in community involvement and public affairs
• Served as the head non-commissioned officer (NCO) for inclusion and harassment prevention, ensuring a culture of respect and diversity within the organization

Leadership Trainer / Regional Battalion Master Trainer / Regional Recruiting Team Manager / Full Cycle Healthcare Recruiter at US Army 1st Medical Recruiting Battalion (2015-11 – 2023-09)

Served as Primary Training Advisor to executive leaders and conducted comprehensive leadership training across 13 states with 285+ employees.

• Served as the Primary Training Advisor to 16 Executive Leaders in matters of vision, strategy, and leadership in an organization geographically dispersed over 13 states with 285 employees+ personnel providing fundamental medical recruiting processes, tactics, and protocol awareness by corporate leadership / United States Army Recruiting Command (USAREC) Commanding General for exceptional training abilities
• Planned and executed multiple offsite and high-level events for four Executive Leadership Teams
• Led, developed, implemented, and conducted leadership training for over 350 new and existing designated leaders in the organization
• Formulated training quarterly training program for new recruiters facilitating a successful on-boarding of 50
• Hand-selected by leadership to develop battalion strategic goals relating to employment, compensation, labor relations, medical education programs, promotions, personal awards, scholarships, retirement options, and insurance
• Designed five training programs utilized by all departments to increase job knowledge and organization and oversaw progress implementation after training cycles
• Designed documentation and improvement plans while administering follow-up actions for all disciplinary actions

Dental Specialist / Preventative Hygiene Technician / Practice Manager at US Army (2006-06 – 2015-11)

Oversaw daily operations of 32-Chair Dental Clinics, managing staff assignments and healthcare facility compliance.

• Oversaw the daily operations of 32-Chair Dental Clinics, providing staff assignments for 25 clinicians and 40+ dental personnel, processing PTO requests, tracking appointment cancellation metrics, Readiness status and availability of local organizations assigned, processing procedure referrals, tracking OSHA / JCAHO standards within healthcare facilities
• Facilitated the treatment of 1000+ dental hygiene patients, providing exemplary care, support to clinicians as a dental assistant as needed, digital x-ray technician, procured dental impressions, and performed ancillary administrative tasks
• Trained, coached, and mentored 22 subordinate personnel on the safe practices of dental assisting, fundamental dental assisting techniques and served as a primary advisor to the commander on personnel issues
• Developed, replenished, and monitored stock levels and developed specialized purchase procedures for the procurement of dental supplies and materials
• Advised 45 personnel in Patient Safety Advocacy practices, and protocol for reduction in treatment-related incidents

Master's in Business Administration in Business Administration – Quinnipiac University (2024-01)

Bachelor of Arts in Psychology – St. Leo University (2019-04)