Claire Guy

Customer-focused retail professional with experience leading teams, delivering exceptional guest experiences, and working in fast-paced environments. Skilled in customer service, cash handling, problem-solving, team collaboration, and maintaining safe and engaging environments.

Shift Leader at CVS Health (2024-03 – 2025-12)

• Supervised daily store operations and supported team members during assigned shifts.
• Delivered excellent customer service by resolving concerns and answering questions efficiently.
• Handled cash transactions, balanced registers, and ensured accuracy in cash management.
• Assisted with inventory control, stocking, merchandising, and maintaining store organization.
• Trained and supported new employees on store procedures, policies, and customer service standards.

Game Facilitator at Activate Games (2025-02 – Present)

• Created positive and engaging experiences for guests by explaining game rules and providing assistance.
• Monitored game areas to ensure safety, cleanliness, and adherence to company policies.
• Troubleshot basic technical issues and communicated concerns to management when needed.
• Managed multiple tasks simultaneously in a fast-paced, customer-focused environment.
• Collaborated with team members to deliver efficient operations and exceptional guest satisfaction.

High School Diploma – Cooperstown Central School (2024)

Medical Assistant Certification in Medical Assistant – American Institute (2027-04)