Claire Walton

Techno-functional ERP leader with over 10 years of experience delivering cloud-based business solutions, including six years specialized in Acumatica ERP across manufacturing, distribution, construction, and professional services. Recently moved in-industry as Acumatica Implementation Administrator for The Partner Companies, owning the platform for a global network of specialty manufacturers after consulting roles with leading Acumatica partners. Combines hands-on technical depth in customizations, generic inquiries, dashboards, and integrations with outstanding communication skills, managing full project lifecycles from scoping through post-go-live support.

Seeking opportunities in organizations that prioritize integrity, collaboration, and delivery excellence.

Acumatica Implementation Administrator - The Partner Companies - Chicago, IL (Remote)

(2025-12)

• Moved in-industry as the in-house Acumatica owner for The Partner Companies (TPC), a global network of specialty manufacturers serving the aerospace, defense, medical, technology, energy, automotive, and telecom industries.
• Implement and administer a multi-company, multi-branch Acumatica Manufacturing Edition tenant for five precision-component manufacturers (Elcon Precision, E-Fab, Fotofab, Photofabrication Engineering, and Microphoto), partnering directly with the Group President on priorities and roadmap.
• Own the enterprise Acumatica backlog, intaking and delivering enhancement requests from sales, production, supply chain, and finance stakeholders across every site.
• Design and build customizations, generic inquiries, dashboards, and report forms, including on-time delivery, labor validation exception, pricing history, and spend-by-vendor analytics as well as Engineering Workbench lead-time visibility and multi-part sheet production enhancements; validate every release in a pilot tenant before publishing to production.
• Lead the consolidation of two business units’ Salesforce CRM into Acumatica, redesigning opportunity stages and dispositions with sales and business development leaders across the group.
• Coordinate the migration of the hosted Acumatica environment to a new infrastructure provider and plan the 2026 R1 upgrade with the VAR, managed-service, and hosting partners; evaluate and onboard Acumatica Payments to consolidate credit card processing.
• Author and maintain the TPC Acumatica SOP library (lead-to-cash, rework production orders, production order triage) and manage user provisioning, security roles, approval thresholds, and change control, including scheduling customization publishes around month-end close.

Acumatica Implementation Consultant (Contract) - Solid Ground Solutions - Columbus, OH (Hybrid)

(2025-08 - 2025-12)

• Engaged directly by a vertically integrated foundation repair and home services company to lead its Acumatica implementation.
• Led discovery, fit/gap analysis, and solution design for Acumatica financials and operations, aligned with the company’s ServiceTitan field-service platform.
• Designed the ServiceTitan-to-Acumatica integration and data model so job, invoice, and payment activity flows into the general ledger without manual re-keying.
• Configured the system, mapped and migrated legacy data, and prepared the client team for go-live through documentation and hands-on training.

Acumatica Implementation Engineer - Open Source Integrators - Remote

(2025-06 - 2025-08)

• Joined the Acumatica practice of an ERP integrator serving manufacturing and distribution clients.
• Delivered configuration, data migration, and integration work for Acumatica implementations, translating client requirements into technical specifications for the development team.
• Built generic inquiries, import scenarios, and business events to automate client workflows and reporting.

Acumatica Manufacturing Consultant - WM Synergy - Houston, TX

(2025-03 - 2025-06)

• Key member of the Acumatica Practice at an ERP consulting firm focused on mid-market manufacturing and distribution clients.
• Immediately stepped into Operations Lead roles for two active Acumatica Manufacturing implementations, driving planning, configuration, and execution.
• Served as CRM Lead for two additional projects, designing and configuring end-to-end lead-to-quote processes, dashboards, and automation tailored to client sales teams.
• Led solution design sessions, managed project plans, and ensured all deliverables aligned with Acumatica’s best practice implementation methodology and strategy.
• Supported cross-functional teams across finance, operations, and IT to ensure consistent alignment and effective stakeholder communication.
• Championed a high standard of quality and user experience for clients and team members.

Acumatica Consultant/Architect - AccountAbility - San Antonio, TX

(2024-11 - 2025-02)

• Joined a small, family-owned consulting firm to rescue and lead a Professional Services Edition implementation for a private equity firm.
• Assumed full project ownership mid-stream, rapidly building rapport with the client and mastering their complex data requirements.
• Demonstrated initiative, leadership, and deep problem-solving skills to guide the project back on track, culminating in a successful go live.
• Provided both strategic guidance and hands-on execution—balancing technical configuration with business analysis and user enablement.
• Built strong relationships with stakeholders and internal teams, displaying initiative, adaptability, and strong project leadership.
• Delivered detailed configurations, performed data mapping and import, and created custom workflows to support time and expense tracking, billing, and project profitability.

Solution Consultant - Strategies Group - Atlanta, GA

(2023-10 - 2024-10)

• Led clients in Construction, Distribution, and Manufacturing through implementations, consistently delivering high-quality results and earning positive feedback from clients and colleagues.
• Designed system solutions tailored to industry specifications, ensuring alignment with client needs.
• Provided industry thought leadership and performed fit/gap analysis to guide solution design and decision-making.
• Planned requirements and scoped system architecture, overseeing the development of comprehensive go-live plans.
• Configured systems, led data imports/migrations, and provided hands-on training to drive user adoption (including job aids, UAT, and CRP).
• Delivered post-go-live support and hyper-care to ensure smooth transitions, including L2 support and modifications to data views, reports, and forms.
• Managed responsibilities as a solution consultant for assigned focus areas, maintaining a high standard of quality and efficiency across projects.

Acumatica Consultant II - Blytheco - Irvine, CA

(2022-12 - 2023-05)

• Led clients through successful software implementations as part of the Professional Services team.
• Conducted in-depth discovery meetings to identify complex business requirements and operational goals.
• Managed project scoping, planning, business process mapping, and UAT testing to ensure smooth implementations.
• Produced key documentation, including Business Requirements Documents, Statements of Work (SOWs), development specifications, training guides, and test scripts.
• Led configuration sessions with clients and offered expert guidance to both internal and client teams on Acumatica’s CRM, System Management, Cash Management, AR, and AP modules.
• Supported business development efforts through participation in sales calls, proposal development, and product demos.
• Delivered prompt, high-quality customer service and support, ensuring client satisfaction.

Implementation Consultant - Alliance Solutions Group - Sarasota, FL

(2022-08 - 2022-11)

• Assumed the role of "program manager" for high-risk clients, driving significant improvements in customer satisfaction.
• Established strong client relationships and enhanced internal collaboration among implementation consultants, the support desk, and offshore development teams.
• Led projects as both a Project Manager and key implementation team member, independently managing tasks from initiation to completion.
• Efficiently handled a high volume of help-desk tickets, resolving issues, providing training, and delivering customizations.
• Applied expertise across core Acumatica modules, including CRM, System Management, and Integration Scenarios, ensuring seamless communication and execution from discovery through go-live and post-implementation support.

Application Consultant - Aktion Associates - Maumee, OH

(2020-01 - 2022-08)

• Led Acumatica implementations for clients in Construction, Distribution, and Manufacturing, ensuring successful project execution and client satisfaction.
• Delivered comprehensive workflow, configuration, and application training to end-users, addressing customer needs and concerns throughout the project lifecycle.
• Delivered exceptional client satisfaction by promptly resolving issues, tracking progress, and escalating as needed in accordance with company guidelines.
• Mentored new hires, introducing them to post-go-live support via the Aktion Hotline, and offered ongoing guidance.
• Applied Aktion’s implementation methodology to drive successful project outcomes and meet client expectations.
• Proactively communicated with clients and internal teams to support transparency and deliver high-quality results.
• Certified in multiple Acumatica areas: Business Consultant, Advanced CRM, Implementation Project Manager, Support Specialist, and Technical Specialist.
• Versatile contributor with expertise in report designer, generic inquiries, dashboards, business events, notification templates, import scenarios, and system