Process Improvement Specialist
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I’m a seasoned leader with a knack for driving operational excellence, team performance, and financial strategy at some big names like Walmart, Amazon, The Home Depot, and First Marketing Services.
In my role as Operations Manager at Walmart and Amazon, I led large-scale teams and oversaw daily operations in high-volume environments, consistently exceeding performance goals related to efficiency, safety, and customer satisfaction. My time at The Home Depot as Finance Manager (Operations) allowed me to deepen my expertise in financial planning, cost management, and resource optimization, ensuring that operational goals aligned seamlessly with broader financial targets. As Director of Operations at First Marketing Services, I was responsible for end-to-end process improvement, workforce development, and client satisfaction—growing organizational capabilities while delivering consistent results.
I thrive in fast-paced, data-centric environments that require a hands-on leader capable of balancing strategic priorities with operational execution. I bring a keen ability to unify teams, improve workflows, and implement systems that enhance productivity and reduce waste while building a culture of accountability and continuous improvement.
Bachelor of Business Administration in Business Management) | Valdosta State University – Valdosta, GA