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Clement Olakunle

Clement Olakunle

Remote Healthcare Scheduling Specialist

Houston, HarrisMember since September 23, 2025
Appointment Scheduling & CoordinationCustomer Service ExcellenceTelephone & Virtual CommunicationHealthcare AdministrationHIPAA Compliance & ConfidentialityElectronic Health Records (EHR)Patient Registration & DocumentationCalendar ManagementMedical Office SupportMedical TerminologyData Entry & Record ManagementTeam CollaborationTime ManagementConflict ResolutionCritical ThinkingProblem SolvingMultitasking in Fast-Paced EnvironmentsMicrosoft Office Suite (Word, Excel, Outlook)Remote CommunicationProfessional Written & Verbal CommunicationWorkflow coordinationElectronic documentationMedical records managementHealthcare operationsQuality assurancePerformance improvementRegulatory compliancePolicy implementationMicrosoft WordMicrosoft Excel
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About

Recent member of the National Society of Collegiate Scholars graduate with a Bachelor of Science in Health Care Administration and over 18 years of healthcare experience providing exceptional patient support, care coordination, scheduling, and administrative services. Experienced in remote healthcare environments, telehealth support, correctional healthcare, mental health, and long-term care. Strong background in customer service, appointment coordination, HIPAA compliance, electronic health records, and multidisciplinary communication.

Highly organized, detail-oriented professional seeking a Remote Healthcare Scheduling Specialist position where exceptional communication and organizational skills can enhance patient satisfaction and operational efficiency.

Experience

Licensed Practical Nurse (LPN) - Harris County Sheriff's Office – Mental Health Unit - Houston, TX

(2024-11)

  • Coordinate healthcare appointments and ensure timely patient access to services.
  • Communicate professionally with healthcare providers, patients, and multidisciplinary teams.
  • Maintain confidential patient records in compliance with HIPAA regulations.
  • Manage multiple priorities while ensuring accurate documentation.
  • Provide exceptional customer service in a fast-paced healthcare environment.
  • Assist with care coordination and scheduling for mental health services.

Licensed Practical Nurse - STGI International – Houston Processing Center - Houston, TX

(2020-09 - 2024-11)

  • Scheduled and coordinated patient appointments, follow-up visits, and healthcare services.
  • Assisted patients by answering questions regarding appointments, treatments, and healthcare procedures.
  • Maintained accurate electronic health records and documentation.
  • Worked collaboratively with physicians, nurses, and administrative staff to improve patient flow.
  • Ensured compliance with HIPAA privacy standards and organizational policies.
  • Delivered compassionate customer service while managing high patient volumes.
  • Reduced medication and documentation errors through careful attention to detail.

Licensed Practical Nurse - Amergis Staffing – Detention Center - Houston, TX

  • Coordinated patient care schedules.
  • Managed confidential medical documentation.
  • Communicated effectively with patients, providers, and correctional staff.
  • Assisted with healthcare operations and patient intake.

Telehealth Licensed Practical Nurse (Remote) - Nurses and More

  • Conducted telephone patient interactions.
  • Scheduled follow-up appointments.
  • Provided patient education remotely.
  • Maintained accurate electronic documentation.
  • Assisted patients with healthcare questions and appointment coordination.

Unit Manager / Licensed Practical Nurse - Trilogy Health Care & Hospice Services - Noblesville, IN

  • Coordinated staffing schedules and daily workflow.
  • Assisted management with scheduling and operational planning.
  • Supervised nursing staff and delegated assignments.
  • Participated in quality improvement initiatives.
  • Maintained compliance with healthcare regulations.
  • Assisted with documentation audits and administrative reporting.

Licensed Practical Nurse - Interim HealthCare & Hospice - Indianapolis, IN

  • Coordinated home healthcare visits.
  • Educated patients and families.
  • Maintained patient records.
  • Collaborated with interdisciplinary healthcare teams.

Correctional Nurse - Nurses and More - Marion County Jail 2, Indianapolis, IN

  • Delivered patient care while maintaining accurate documentation.
  • Coordinated healthcare services for inmates.
  • Maintained confidentiality and compliance with healthcare regulations.

Correctional Nurse - Med Relief Staffing - Houston, TX

  • Delivered nursing care in correctional healthcare settings.
  • Maintained patient records and coordinated healthcare services.

Education

Bachelor of Science - Health Care Administration - Grand Canyon University (2026-06)

Associate of Science - Practical Nursing - Brown Mackie College (2013-05)

Skills

Remote Healthcare Scheduling Specialist

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