Gallery Assistant at Children's Museum of Memphis (2023-03 – 2026-01)
- Managed high-volume exhibits and balanced visitor/staff needs to maintain an engaging and welcoming experience for hundreds of guests per day.
- Directed large groups of visitors (100+) by providing clear engaging directions and offering pertinent knowledge about the facility.
- Independently planned and led creative educational activities, offering one-on-one guidance to foster a playful, creative space.
Specialty Team Member (Cheesemonger) at Whole Foods Market (2023-11 – 2024-08)
- Built deep product knowledge to best educate customers on specialty items, offering tailored recommendations to provide a personalized experience and boost sales.
- Balanced a variety of responsibilities in a time sensitive manner in order to maintain an organized and visually appealing display of products.
- Tracked inventory and ensured consistency in quality of products, reducing product waste and customer complaints.
Shift Leader at Insomnia Cookies (2021-06 – 2023-11)
- Led bakery operations and team coordination in a high-volume, fast-paced environment, delegating tasks to ensure efficiency.
- Mastered multitasking under pressure—baking fresh products, fulfilling online orders, handling phone inquiries, and providing frontline service during peak demand.
- Prioritized customer satisfaction by resolving issues promptly and ensuring quality of products to drive sales and loyalty.
