Colette Stricklett

Project Manager – Selected ERP software, Netsuite, to replace legacy system, installation, upgrade, transferring of all information from legacy system, testing and training of users.

Project

Manager - Selected ERP Software Suiteapps, RF Smart, CubeIQ, Summit IT and Celigo to be used with Netsuite. Installation, upgrade and transferring of all information from legacy systems, testing and training of users.

Database

Administrator – Performed all functions; installations, testing of updates and upgrades, Report and saved search writer, created business activity dashboards, customizations of screens, business activity management, automatic printing and email of documents, barcode reader, service connect uploads and credit card.

IT Senior Manager - Phillips Manufacturing Company - Omaha, NE

(2021-03 - 2026-02)

• Project Manager – Selected ERP software, Netsuite, to replace legacy system, installation, upgrade, transferring of all information from legacy system, testing and training of users.
• Project Manager - Selected ERP Software Suiteapps, RF Smart, CubeIQ, Summit IT and Celigo to be used with Netsuite. Installation, upgrade and transferring of all information from legacy systems, testing and training of users.
• Database Administrator – Performed all functions; installations, testing of updates and upgrades, Report and saved search writer, created business activity dashboards, customizations of screens, business activity management, automatic printing and email of documents, barcode reader, service connect uploads and credit card.
• Administration of active directory users, groups, computers, NTFS and file shares
• Administration and maintenance of Microsoft Office 365, Sharepoint, Teams and OneDrive
• Performed installations, administration, troubleshooting and repair of 6 computer networks locations (Virtual Servers, Windows Servers 2008, 2012, 2016, 2019 and 2022), desktop computers (Windows 10 & 11), printers, file servers and all peripheral devices.
• Administrator for backup software, Firewalls, VPN, Gateways, Dell and Cisco switches, Cisco routers, Meraki Wireless, and Verkada video surveillance system for 6 locations..
• Performed installations, administration, troubleshooting and repair of new Meraki wireless access point system for 6 locations.
• Performed installations, administration, troubleshooting and repair of Verkada video surveillance system.
• Performed installations, administration, troubleshooting and repair of new Cisco IP phone system for 6 locations.
• Experienced in selecting vendors and contractors including managing relationships, contracts and work performed.
• Performed the implementation, installations, administration, troubleshooting and repair of Cisco Webex IP telephone system.
• Monitor and manage all network and computer systems.
• Developed, implemented and quarterly auditing of all IT policies and procedures for security and disaster recovery plans
• Help desk for end user technical support and ERP related issues.
• Provided end user training and SOP's on information systems.
• Administration and development of Intranet Sharepoint sites, document library, Powerautomate and Forms,Teams and Internet Website.
• Researched, designed, and implemented new information systems technology to enhance business.
• Worked as a team with co-workers, managers and owners to ensure success

Systems Analyst - Memorial Community Hospital and Health System - Blair, NE

(2019-01 - 2021-02)

• Responsible for providing overall technical support in all areas including network, security, computers and software applications
• Monitors and manage all network and computer systems; including help desk and end user technical services
• Oversees user access and system security functions ensuring adherence to HIPAA standards
• Responsible for monitoring, troubleshooting, resolution, documentation of all system functions and resolution of system problems
• Works collaboratively with managers to assist in end-user training and education programs for applications
• Assists in the design, implementation and maintenance of applications and systems
• Administration of active directory users, groups, computers, NTFS and file shares
• Administration and maintenance of Microsoft Exchange 2016 server, Cisco Defense Center and Ironport.
• Performed installations, administration, troubleshooting and repair of computer networks both Virtual and physical (Windows 2016, Windows 2012, Windows 2008 and Linux), desktop computers (Windows 10, 7 & 8), printers, file servers and all peripheral devices.
• Installed and administered Backup Exec and Veeam backup software, VPN, Gateways, Citrix Farm, Cisco ASDM, Cisco switches, Cisco routers and Cisco Wireless
• Performing the implementation, installations, administration, troubleshooting and repair of VOIP Mitel telephone system.
• Provided end user training on information systems.
• Researched, designed, and implemented new information systems technology to enhance business.
• Worked as a team with co-workers, managers and owners to ensure success

Network Technician - Omaha Public Schools - Omaha, NE

(2016-06 - 2019-01)

• Documented and prepared system diagrams regarding present day networking workflow and procedures; documented LAN/WAN infrastructure with Microsoft Visio
• Analyzed existing Cisco network systems and redefine them in order to take into account changes in system requirements and/or equipment configurations
• Researched, recommended, and implemented technologies to improve network performance
• Configured and installed network systems, repaired and troubleshoot systems; analyzed and designed systems
• Monitored and maintain network/security equipment and data circuits
• Designed network configurations to support ongoing needs and upcoming project initiatives
• Planned and Coordinated district building upgrades
• Monitor, support and troubleshoot ISE system
• Monitor, support and troubleshoot Prime system
• Monitor, support and troubleshoot PRTG system
• Designed, implemented, support and troubleshoot Wireless technologies
• Interfaced with Technology vendors for ordering, upgrading, and returned material
• Monitors and manage all network including help desk network technical services

Technology Manager - Woodbine Manufacturing Company aka Tommy Gate - Woodbine, IA

(2007-02 - 2016-02)

• Project Manager – Selected ERP software, Epicor, to replace legacy system, installation, upgrade, transferring of all information from legacy system, testing and training of users.
• Database Administrator – Performed all functions; installations, testing of updates and upgrades, Crystal Report writer, created business activity queries, dashboards, programming of configurator, customizations of screens, business activity management, automatic printing and emailing of documents using DocLink, barcode reader, service connect uploads and credit card.
• Administration of active directory users, groups, computers, NTFS and file shares
• Administration and maintenance of Microsoft Exchange server and Microsoft office 365
• Performed installations, administration, troubleshooting and repair of computer networks (Windows 2012, Windows 2008 and Linux), desktop computers (Windows 7 & 8), printers, file servers and all peripheral devices.
• Performed design, administration, troubleshooting, and programming of Microsoft Access including creation of Engineer Change Control database and SQL databases.
• Installed and administered Backup Exec and Appassure backup software, VPN, Gateways, Dell and Cisco switches, Cisco routers, Alcatel-Lucent Wireless, and video surveillance system.
• Experienced in selecting vendors and contractors including managing relationships, contracts and work performed.
• Performed the implementation, installations, administration, troubleshooting and repair of 3Com and Shoretel telephone system.
• Monitors and manages all network and computer systems.
• Developed and implemented all IT policies and procedures for security and disaster recovery plans
• Help desk for end user technical support and ERP related issues.
• Provided end user training on information systems.
• Researched, designed, and implemented new information systems technology to enhance business.
• Worked as a team with co-workers, managers and owners to ensure success

Information Technology Specialist - Sunderland Brothers Company - Omaha, Nebraska

(2005-11 - 2006-12)

• Performed installations, administration, troubleshooting and repair of computer networks (Windows 2003, Windows 2000 and Novell), desktop computers (2000 and XP), printers, file servers and all peripheral devices.
• Performed installations, administration, troubleshooting and repair of telephone system and security system
• Provided end user training as required on information systems.
• Researched, designed, and implemented new information systems technology to enhance business.
• Worked with co-workers as a team to ensure success.
• Administration of active directory users, groups, computers, NTFS and file shares
• Administration and maintenance of Microsoft Exchange server and users

Technology Manager - Radiology Staffing Inc - Omaha, Nebraska

(2002-07 - 2005-11)

• Performed installations, administration, troubleshooting and repair of computer networks (Windows 2003, Windows 2000 and Novell), desktop computers (98, NT, 2000 and XP), printers, file servers and all peripheral devices.
• Administration of active directory users, groups, computers, NTFS and file shares
• Administration and maintenance of Microsoft Exchange server and users
• Performed design, administration, troubleshooting, and programming of Microsoft Access and SQL databases.
• Performed installations, administration, troubleshooting and repair of telephone systems.
• Developed and implemented all IT policies and procedures for security and disaster recovery
• Provided end user training as required on information systems.
• Researched, designed, and implemented new information systems technology to enhance business.
• Worked with co-workers as a team to ensure success

Technical Support Specialist - First National Bank of Omaha - Omaha, Nebraska

(1995-02 - 2002-07)

• Managed multiple projects and met deadlines.
• Familiar with servers, PCs, LANs, WANs, Windows 95 and NT environments.
• Tested, developed, documented and implemented multiple software applications.
• Administered and secured multiple software applications.
• Developed, implemented and trained on policy and procedures.
• Managed modifications to configuration and system files.
• Acted as a first line of support for all end users.

Bachelor's Degree - Management Information Systems - UNO

Management Class Completion