Corey Young

Ranked as a top-tier producer by generating $1.2M in annual revenue (FY2025), consistently averaging $100K/month through high-volume lead conversion and consultative sales techniques. Selected for the "Best of Bob's" elite sales circle, an honor awarded to the top percentage of the national sales force based on total delivered volume and excellence in customer-facing performance metrics. Optimized account value by maintaining a 100% attachment rate for premium protectors and a 75% warranty attachment score, demonstrating a mastery of upselling and protecting company profit margins.

Guest Experience Specialist - BOB'S DISCOUNT FURNITURE - Cincinnati, OH

(2024-10 - 2025-12)

• Ranked as a top-tier producer by generating $1.2M in annual revenue (FY2025), consistently averaging $100K/month through high-volume lead conversion and consultative sales techniques.
• Selected for the "Best of Bob's" elite sales circle, an honor awarded to the top percentage of the national sales force based on total delivered volume and excellence in customer-facing performance metrics.
• Optimized account value by maintaining a 100% attachment rate for premium protectors and a 75% warranty attachment score, demonstrating a mastery of upselling and protecting company profit margins.
• Managed remote client relationships via phone and text to navigate the full sales cycle, from initial discovery to coordinating complex logistics, delivery configurations, and post-sale support.
• Maintained a 90%+ Customer Satisfaction Rating by conducting professional needs-based assessments, ensuring product solutions precisely matched client requirements and lifestyle constraints.
• Streamlined the end-to-end fulfillment process, overseeing the accurate scheduling and execution of orders to ensure 100% precision in delivery timelines and product specifications.

Inside Sales Representative - STRATEGIC VALUE PUBLISHING - Cincinnati, OH

(2024-05 - 2024-09)

• Executed strategic sales calls to identify client needs and offer tailored advertising solutions, increasing client satisfaction and retention.
• Consistently exceeded sales targets by effectively pitching advertising opportunities, understanding client goals, and closing deals over the phone.
• Built a robust network of business contacts nationwide, fostering partnerships.
• Developed and maintained strong relationships with business owners and decision-makers across various industries through proactive and professional phone communication.
• Leveraged CRM tools to track interactions, follow up on leads, and ensure timely communication, contributing to high client engagement and loyalty.

Unit Clerk / Coordinator - ASSURANCE HEALTH CINCINNATI - Cincinnati, OH

(2021-09 - 2024-05)

• Assist patients and visitors in locating specific departments and services and keep them updated on the status of procedures and referral appointments.
• Ensure seamless flow of work on the busy 28-bed unit.
• Train more than 20 unit clerks, nurses, and medical assistants on the unit's computer system and workflow procedures.
• Manage patient records verifying that all paperwork, lab work, and referrals were properly documented.
• Coordinated patient care with other departments, lab orders, and prepared discharge paperwork.
• Coordinated specialist visits, transportation, and lab collections for several patients.
• Supervised ordering, acquisition, maintenance, and return of supplies.
• Maintained all unit patient records.

District Manager/ Financial Representative - Primerica Financial Services - Cincinnati, Ohio

(2023-03 - 2023-11)

• Built and maintained strong client relationships, effectively addressing client inquiries, resolving issues, and providing exceptional customer service.
• Conducted thorough financial analysis and provided tailored investment advice to clients based on their financial goals, risk tolerance, and investment preferences.
• Utilized advanced financial software and tools to track investments, generate reports, and analyze portfolio performance.
• Maintained accurate and up-to-date records of scheduled meetings, ensuring the availability of pertinent information and documentation for reference and future follow-ups.
• Prioritized confidentiality and discretion in handling sensitive information, maintaining strict privacy protocols while scheduling client meetings.
• Proven ability to collaborate closely with hiring managers and cross-functional teams to identify talent needs, establish hiring strategies, and facilitate effective onboarding processes.

Operations Management - United Parcel Service - Richwood, Ky

(2019-09 - 2020-06)

• Facilitated opening and developing operations for the largest UPS automated facility in the world.
• Developed processes, goals, and policies to improve operation workflow continually.
• Coordinated 10s of employees to operate in a brand-new automated facility.
• Attended daily management meetings, problem management, relevant meetings, and conferences.

Bachelor of Science - Psychology - Thomas More University (2016-08 - 2020-08)