Chief Operating Officer (COO) at SuperGamut / Transfer Depot / DTFSuperstore (2025-02 – Present)
- Lead overall operational strategy for a growing global organization with 20+ employees
- Direct cross-functional teams to ensure seamless collaboration across departments
- Analyze market trends and competitive data to drive strategic improvements
- Establish and enforce safety protocols resulting in zero workplace accidents
- Oversee successful integration of acquisitions, including DTF Superstore
- Build and maintain relationships with suppliers, distributors, and regulatory agencies
- Foster a culture of innovation and continuous process improvement
- Human Resource Generalist
Director of Operations at AMCON Distributing Company (2024-04 – 2025-02)
- Managed logistics / transportation operations spanning four states and 600,000 annual miles
- Managed operations across multiple locations, including budgeting, human resources, and performance
- Improved inventory planning through accurate demand forecasting
- Identified cost-saving opportunities through financial analysis
- Ensured compliance through operational audits and process evaluations
- Utilized WMS systems like SAP to data mine for analysis
- Reduced delivery error rate to 1 per 10,000 parcels weekly
Vice President of Operations at Burklund Distributors (2019-12 – 2024-04)
- Led 8 operations managers overseeing 120+ employees across multiple locations
- Managed logistics / transportation operations spanning four states and 600,000 annual miles
- Implemented new technologies to enhance operational performance
- Delivered data-driven insights through reporting and analytics
- Led change management initiatives during growth and restructuring phases
- Designed and implemented company-wide training and development programs
- Full HR duties for 2 locations
Director of Operations at Burklund Distributors (2015-12 – 2019-12)
- Directed multi-location operations including staffing and performance management
- Developed and standardized SOPs across all locations
- Led implementation of operational technologies (ERP/CRM systems)
- Oversaw recruitment, onboarding, and workforce development
- Managed capital projects, ensuring on-time and on-budget execution
- Developed contingency plans to mitigate operational disruptions
- Full HR duties for 2 locations
Project Manager at Burklund Distributors (2013-12 – 2015-12)
- Developed project plans including timelines, budgets, and risk management strategies
- Coordinated cross-functional teams to deliver projects successfully
- Monitored progress and proactively resolved risks and issues
- Identified cost-saving and process improvement opportunities
Warehouse Associate at Burklund Distributors (2005-06 – 2013-12)
- Managed inventory, shipping, and receiving operations
- Operated forklifts and warehouse equipment safely
- Supported multiple operational shifts including delivery and order fulfillment
- Maintained safety compliance and efficient warehouse organization