Daniel Macias

Operations executive with 15+ years of leadership experience driving growth, operational excellence, and profitability across manufacturing and service organizations. Proven track record of building a startup into a profitable regional business, leading full P&L responsibility, developing scalable operational systems, and building high-performing teams. Experienced managing multi-site operations, workforce development, process improvement, budgeting, forecasting, business development, and customer success.

Recognized for delivering measurable financial results while creating cultures of accountability, safety, and continuous improvement.

Founder & President/Director of Operations at Innovative Exterior Solutions (January 2017 – Present)

Founded and scaled a residential and commercial service company into a profitable regional organization by building operational systems, developing high-performing teams, and driving strategic growth initiatives.

• Directed all aspects of business operations with full P&L ownership, including budgeting, forecasting, payroll, purchasing, pricing strategy, financial reporting, and profitability.
• Grew the business from startup into a regional operation generating multiple $80K+ revenue months.
• Managed commercial contracts serving more than 350 franchise restaurant locations while maintaining exceptional service standards.
• Developed a residential customer base exceeding 3,000 clients, resulting in strong repeat business and referral growth.
• Created standardized operating procedures that improved productivity, accountability, consistency, and operational efficiency.
• Recruited, hired, trained, coached, and developed employees while leading teams of up to 13 field and sales professionals.
• Directed scheduling, logistics, fleet operations, inventory management, purchasing, equipment allocation, and vendor relationships across multiple crews.
• Negotiated customer contracts and pricing strategies that improved profitability while strengthening long-term client relationships.
• Implemented performance metrics and operational reporting to support continuous improvement and informed decision-making.
• Build a customer-focused culture emphasizing accountability, professionalism, quality, and service excellence.

Production & Operations Supervisor at Agropur (January 2010 to December 2017)

Progressively promoted from Production Operator to Production & Operations Supervisor based on strong performance, technical expertise, and leadership ability. Directed high-volume dairy manufacturing operations while leading large production teams, optimizing equipment performance, and driving record-setting production results.

• Led and developed a workforce of approximately 150 production employees, fostering a culture of accountability, teamwork, safety, and continuous improvement.
• Led a production shift that established a company record of approximately 90,000 gallons produced in a single shift across six fillers while maintaining an average of 99% production accuracy, a benchmark that remains unmatched.
• Partnered directly with Tetra Pak engineers to fine-tune aseptic processing equipment, improving machine performance, efficiency, and production reliability.
• Recognized as one of the company's top five experts on the X3 inventory management system, providing technical guidance and operational support across the facility.
• Conducted engaging and informative daily production meetings that clearly communicated goals, reinforced safety and quality standards, and motivated employees to consistently exceed production targets.
• Optimized staffing, workflow, and production scheduling to improve throughput while maintaining strict food safety, sanitation, and regulatory compliance.
• Worked closely with plant leadership to improve operational performance, solve production challenges, and achieve business objectives.

Associates in Business Administration – Mount Marty College (2009-12)