Cornelius Poley
Operations and Business Management professional, call centre management
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About
Operations and Business Management professional, call centre management, with 30+ years of experience in food processing, manufacturing, telecommunications, logistics, inventory management, customer service, and team leadership. Proven success in managing business operations, improving efficiency, maintaining quality standards, and delivering exceptional customer service.
Experience
Owner & Route Operations Manager - POLEY MEAT SUPPLIES - South Africa
(2012-01 - 2025-01)
- Manage meat processing, wholesale, and retail operations.
- Oversee staff, payroll, inventory, procurement, and distribution.
- Ensure food safety compliance and quality assurance.
- Develop pricing, marketing, and customer retention strategies.
Owner & Operations Manager - PLASTIC PROTECTION & MAINTENANCE - South Africa
(2006-01 - 2012-01)
- Managed inventory, purchasing, customer service, and logistics.
- Maintained product quality and regulatory compliance.
- Managed industrial coating, maintenance, and construction projects.
- Supervised production operations, quality control, and staff.
Installation Faults Management - TELKOM / SA POST & COMMUNICATION - South Africa
(2006-01 - 2012-01)
- Progressed from Apprentice Technician to Junior Manager.
- Installed, maintained, and repaired telecommunications systems.
- Coordinated field operations and technical teams.
- Managed dispatch, project coordination, and call centre operations.
- Delivered customer-focused technical support and service.
Education
Bachelor's Degree - Ministry - Christian Family Church International
N6 Diploma - Electronics - Pretoria West Technical College
High School Diploma - GED - High School Goudrif
