Courtney Earle

Professional, polished, and customer-focused healthcare specialist with extensive experience in patient-facing environments, customer service, scheduling, insurance verification, data entry, and administrative support. Recognized for creating exceptional patient experiences, maintaining confidentiality, and delivering concierge-level service in fast-paced healthcare settings. Seeking a Receptionist, Patient Coordinator, or Front Office Specialist position within a plastic surgery, aesthetic, dermatology, or medical spa practice.

Laboratory Technician & Patient Services Specialist at HUNTSVILLE HOSPITAL (2016-05 – 2026-06)

• Served as a primary point of contact for patients, physicians, nurses, and healthcare staff.
• Answered, screened, and routed incoming phone calls while providing exceptional customer service.
• Scheduled appointments and coordinated patient services.
• Assisted with patient check-in and check-out processes.
• Verified patient demographics, insurance information, and required documentation.
• Entered and maintained patient information within computerized healthcare systems.
• Coordinated with multiple departments to ensure efficient workflow and patient satisfaction.
• Maintained HIPAA compliance and patient confidentiality.

Server & Bartender at SANDS OF THE SAHARA (2026-02 – Present)

• Deliver exceptional customer service in a high-volume hospitality environment.
• Build relationships with guests and create a welcoming, upscale experience.
• Manage food and beverage orders with accuracy and professionalism.
• Process cash, credit card, and point-of-sale transactions efficiently.
• Resolve guest concerns professionally and promptly.
• Collaborate with team members to ensure exceptional service standards.
• Demonstrate strong multitasking, communication, and organizational skills.
• Upsell menu items and beverages while enhancing guest satisfaction.

Pharmacy Technician at KROGER PHARMACY (2014-08 – 2016-11)

• Responsible for filling and refilling prescriptions for customers in an accurate and timely manner.
• Performed prescription processing duties including counting tablets, labeling bottles, and measuring liquid medications.
• Verified patient and insurance information for prescription processing and pickup.
• Assisted customers with prescription questions while providing exceptional customer service.
• Operated cash registers and processed payments accurately.
• Maintained prescription records and ensured compliance with pharmacy procedures.
• Communicated effectively with pharmacists, healthcare providers, and patients regarding medication needs.
• Managed front-end responsibilities including organizing completed prescriptions and assisting customers during pickup.
• Demonstrated strong attention to detail, organization, confidentiality, and professionalism in a healthcare setting.

Coursework in Nursing – UNIVERSITY OF ALABAMA IN HUNTSVILLE (UAH) – COLLEGE OF NURSING (2021-08 – 2023-05)

Coursework in Human Anatomy & Physiology I & II – CALHOUN COMMUNITY COLLEGE (2026-05)

Bachelor of Science in Biology (Pre-Medicine) – ALABAMA A&M UNIVERSITY (2018-05)