Crescencia Batts
Customer care specialist
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About
Handle 90+ calls daily, with duties including signing up new customer for online bank accounts, reset password, help with troubleshooting, retrieving customer data, presenting relevant offers for accounts, and cancelling services
Experience
Customer care specialist - Citizens bank Panamá - United States
(2020-01)
Handle 90+ calls daily, with duties including signing up new customer for online bank accounts, reset password, help with troubleshooting, retrieving customer data, presenting relevant offers for accounts, and cancelling services
Customer Service Cashier Maryland - Dollar Tree - United States
(2022-01 - 2022-12)
Assisted customers and worked as a cashier
Customer Service Rep - First pay loans Panama - United States
(2018-01 - 2019-12)
Handle 100+ calls offering loans, inbound and outbound, collections
Customer Service Rep - Khols Store - United States
(2017-01 - 2018-12)
Pccw, colon
- Handle 90+ calls placing orders for customer, offering customer promotions, made complaints
Customer Service Rep - UPS mailing star contact - Panama
(2016-01 - 2017-12)
- Handle 90+ calls daily, tracked packages
Team member Cashier - KFC Lexginton MD - United States
(2014-01 - 2016-12)
Place orders, packed food, did a Little cleaning, worked the cashier
Education
Middle School - institute of computer science institute of computer science
