Customer Service Professional
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I’m a customer service and document processing professional with over 10+ years of experience in client support and data accuracy. Experienced in a fast-paced, high-volume environment within call-center & remote settings. Specializing in one contact resolution.
Resourceful and detail-oriented professional with extensive experience in customer service, live chat support, and high-volume communication environments. Highly skilled in resolving customer concerns, managing order inquiries, and delivering accurate, empathetic written communication. Strong ability to collaborate across teams, update documentation systems, and contribute to improved customer satisfaction and workflow efficiency.
Compassionate and dedicated Foster Parent since 2016, demonstrating leadership, emotional intelligence, and crisis management skills.
Bachelor of Science – Criminal Justice Administration (Human Services Focus)
