Curtis Bell

Results-driven sales and operations leader with 15+ years of experience in field sales, territory management, team development, recruiting, and customer acquisition, including 12+ years within the AT&T authorized dealer channel. Proven success leading 40–50 employees across 12–15 locations, managing organizations generating $500K–$1M annually, achieving #1 rankings among approximately 300 offices, and promoting 17 employees into management. Experienced in building sales teams, coaching performance, expanding markets, and delivering measurable revenue and customer-experience results.

Sales Representative → Assistant Manager → Territory Manager at AT&T Authorized Dealers (2009-09 – 2021-06)

Advanced from frontline Sales Representative to Territory Manager through consistent sales, leadership, and operational performance.

• Led an award-winning organization of 40–50 employees across 12–15 locations, generating approximately $500K–$1M in annual sales.
• Ranked repeatedly among the Top 10 of approximately 300 offices nationwide, achieving the #1 ranking multiple times.
• Recruited, trained, coached, and developed high-performing sales teams while promoting 17 employees into management.
• Helped drive expansion into 7 additional regions and built teams of 10–20 employees across six cities.
• Led daily sales meetings, one-on-one coaching, leadership development, goal setting, and performance reviews.
• Managed KPIs including sales production, conversion rates, individual performance, customer acquisition, and market-level results.
• Developed performance-improvement strategies while creating a competitive, accountable, customer-focused sales culture.
• Executed face-to-face sales and marketing campaigns representing AT&T and other Fortune 100 clients.

Director of Talent Acquisition at AT&T Authorized Dealers (2021-06 – 2022-03)

Led high-volume recruiting and talent acquisition supporting sales teams, leadership development, and market expansion.

• Generated and managed a pipeline of 500+ applicants weekly while conducting 50–100 outbound screening calls daily.
• Managed digital recruiting campaigns, candidate funnels, first- and second-round interviews, and candidate selection.
• Coordinated onboarding and early-stage development while partnering with leadership to maintain staffing levels required for sales growth.

Store Manager / Precious Metals Specialist at Gold Rush (2024-07 – 2026-06)

Independently managed complete store operations, including sales, high-value transactions, customer acquisition, cash management, security, reporting, and profitability.

• Earned a 2025 Top Performer bonus for total profit and consistently ranked as a top producer in bullion purchasing percentage and profit per transaction.
• Ranked among company leaders in generating 5-star customer reviews, demonstrating strong customer relationship and retention skills.
• Conducted consultative evaluations and negotiations to close high-value transactions while protecting company margins.
• Applied knowledge of precious-metal pricing and market trends to support purchasing decisions and maximize profitability.
• Tracked daily sales, financial, and operational KPIs while maintaining strict standards for accuracy, security, and customer experience.

Bar Manager | Bar Consultant | Bartender | Server | Manager (Hospitality Management, Operations & Consulting) at Multiple Organizations (2022-03 – 2024-06)

Managed customer-facing operations, sales, inventory, staff performance, training, promotions, and customer experience across multiple hospitality businesses. Consulted ownership on grand openings, business planning, operational infrastructure, and customer-service strategy.

• Developed operating procedures, POS systems, training programs, menus, pricing, and promotional initiatives.
• Managed inventory, ordering, costs, waste reduction, and opening/closing procedures while maintaining operational standards.
• Built customer-focused environments emphasizing relationship building, repeat business, customer retention, and revenue growth.
• Organizations: The Fadeaway Barbershop & Lounge | Katy Vibes | Red River Cantina | Park Place/Middle Chamber | Pappadeaux Seafood Kitchen

Mixologist / Bartender at Self-Employed (2010-01 – Present)

Provided professional services for hundreds of corporate and private events, developing extensive experience in customer relations, sales, hospitality, and event execution.

Retail Sales Associate at Against All Odds (2007-01 – 2009-12)

Associate Degree in Business Administration – American River College