D Croft
Proactive Team Member Relations Specialist
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About
To obtain a position with a company and becoming very successful Proactive Team Member Relations Specialist possessing strong understanding of workplace safety regulations and manufacturing deadlines and goals. Talented at monitoring off line-workers and troubleshooting and problem solving Quality, Cost and Safety issues with superior communications and negotiations skills Offer 7 years of experience in completing Paint Projects within project completion timeframes.
Experience
Mass Production Team Leader - MTMUS
(2020-01)
- Cost Quality Kaizen Safety ICS
- ICS development Defect System
- Kaizen Team Training
- Safety Benchmarking Development for my Safety Tm
- Quality Engineering assisting with special projects and development
- Quality training with Wavescan Xrite and pelt meter
Teller/Customer Service Rep - Wells Fargo Bank - Huntsville, Alabama
(2010-10 - 2015-08)
- Sales of Bank Products
- Marketing and Promoting Bank to local businesses
- Customer service and billing questions and service issues
Account Executive - Broadcast One - Huntsville, Alabama
(2010-01 - 2010-09)
- Customer service and billing questions cold calling and face to face
Mortgage Consultant - Hometown Lenders - Huntsville, Alabama
(2009-08 - 2010-01)
- Business to Business Sales mortgages, personal loans, car loans
- Residential sales mortgages etc…
- Customer service and billing questions cold calling and face to face
Credit Manager/Sales Consultant - Wells Fargo Financial - Birmingham
(2007-09 - 2009-07)
- Business to Business Sales mortgages, personal loans, car loans
- Residential sales mortgages etc…
- Customer service and billing questions cold calling and face to face
Small Business Consultant - AT&T - Birmingham, Alabama
(2005-06 - 2007-08)
- Cold Calling and Servicing of Products
Communication Consultant Representative/Service and Repair - Sprint PCS - Birmingham, Alabama
(2002-04 - 2005-05)
- Leading Sales Rep for Store 3 months in a row
Customer Service Representative/Collections - Aristoi Medical - Birmingham
(2001-01 - 2004-02)
- Collected on Past Due ER Bills
Marketing Assistant - Media Star Promotions - Birmingham, Alabama
(2000-12 - 2002-12)
- Increased regional sales of Salem Cigarettes
- Managed and Maintain Inventory
Production Team /TL - Toyota Motor Manufacturing
(2015-08)
- Machining
- Quality Control
- Receiving Conveyance
- Assembly for 4
- Kaizen for line and Quality Circles
- Logistic helper
- Quality training with quality measuring tools to support line
Education
B.S - Psychology - University of Alabama at Birmingham (2002-01 - 2002-01)
