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Director of Administration
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About
Experienced Project Coordinator with over 10 years in business operations, project administration, and cross-functional team leadership. Skilled in data analysis, government contract management, and process improvement. Adept at managing complex projects, supporting executive leadership, and fostering strong client relationships. Seeking to leverage expertise in project coordination to drive organizational success. Willing to commute to Augusta, GA and surrounding areas.
Experience
Director of Administration - Crossroads Women's Center - Greenwood, SC
(2025-11)
- Responsible for daily operations of the center to include opening and securely closing the center.
- Make daily deposits in accordance with center policies and procedures and accurately track donor funds in center management system.
- Support Director of Finance with daily expense tracking and supply procurements.
- Onboard center volunteers with proper account permissions, training assignments and daily tasks.
- Manage medical team scheduling for client appointments and preparing client documents to include client electronic records.
- Meet with clients to discuss community resources while supporting their individual needs for services.
- Manage center policies and procedures and other documentation as needed for continuity of care and daily operations.
Business Support Specialist - Stoll Industries - Abbeville, SC
(2024-06 - 2025-11)
- Managed Sales Representative Accounts in Eagle Business Management Software (EBMS), including account creation and territory updates.
- Assisted VP of Sales and Marketing and Customer Experience Manager with developing strategies, processes, and documentation for Customer Service Department implementation.
- Supported Sales, Inventory, & Operations Planning (SIOP) Manager with data reconciliation and nonroutine tasks.
- Led and managed routine projects related to marketing, shipping, and documentation.
- Hosted weekly and as-needed meetings for inter-office staff, providing meeting minutes and action items for review.
- Supported OEM program efforts through communication channels, tracked program deliverables, and managed program deadlines.
- Managed VP of Sales and Company Event Calendars.
Juvenile Justice Intake Specialist - South Carolina Department of Juvenile Justice
(2023-07 - 2024-05)
- Processed youth into the juvenile justice system upon referral from Solicitor, law enforcement, or parents.
- Conducted intake interviews per DJJ policy to gather historical and current information on youth and families.
- Coordinated appointments, referrals, and court appearances for youth and families, including interagency engagements.
- Managed incoming calls from parents, agencies, and service providers regarding youth case management.
- Ensured all aspects of youth caseloads were properly documented in the Juvenile Justice Management System (JJMS).
Legal Assistant - Edward S. McCallum Legal Services
(2022-11 - 2023-07)
- Managed all aspects of client case files from consultation to case close in MyCase software.
- Created Summons, Complaints, and Orders per attorney and court submission standards.
- Collaborated with opposing counsel and paralegals to arrange mediation and settlement conferences.
- Balanced attorney Trust Fund Account to ensure deposits and payments were reconciled.
- Managed attorney schedule and coordinated client appointments.
Ethics Champion / Project Administrator - SAIC
(2014-04 - 2022-06)
- Supported the Corporate Ethics Champions program by disseminating information and training material on a monthly and as-needed basis.
- Submitted monthly Ethics Reports including any ethical matters for remediation and investigation.
- Managed schedules, agendas, and presentations for team lead and government meetings.
- Recorded and transcribed meeting minutes for multiple working groups and program reviews.
- Assisted employees and subcontractors with submitting Common Access Card (CAC) paperwork for NIWC account access.
- Tracked project and personnel data as part of the Contract Data Requirement List (CDRL).
- Used MS Project to track project schedule milestones.
- Provided operational, administrative, and clerical support to government and SAIC personnel.
- Coordinated program celebrations and team-building competitions.
Project Administrator - SAIC
(2011-04 - 2014-04)
- Provided programmatic and administrative support to task managers and program managers on five government contracts.
- Scheduled and tracked client assessments to comply with company policies.
- Scheduled meetings for operational staff and managed over 1,250 employees regarding salaries, timesheets, and tuition assistance.
- Assisted with resume reviews, job qualifications, and classifications.
- Reviewed, submitted, and tracked consultant invoices for accuracy and timely payout.
- Assisted Facilities Point of Contact with accurate personnel move data including dates, charge numbers, and locations.
Financial Assistant - SAIC
(2007-10 - 2011-03)
- Provided programmatic and administrative support to task managers and program managers on five government contracts.
- Scheduled and tracked client assessments to comply with company policies.
- Scheduled meetings for operational staff and managed over 1,250 employees regarding salaries, timesheets, and tuition assistance.
- Assisted with resume reviews, job qualifications, and classifications.
- Assisted with project invoice review to ensure accurate time charging, labor category assignment, and cost associations.
- Assisted Facilities Point of Contact with accurate personnel move data including dates, charge numbers, and locations.
Education
Master of Arts - Homeland Security - American Public University System (2017-09)
Bachelor of Science - Criminal Justice - Miller-Motte College (2010-04)

