Part-Time MSW Virtual Supervisor at Boston University School of Social Work (2025-01 – Present)
- Provide group supervision and individual clinical contact to MSW students across Online, On-Campus, and Off-Campus programs spanning U.S. time zones during practicum placements.
- Apply CSWE competencies and anti-oppressive, reflective supervision frameworks to foster students' professional identity, ethical decision-making, and clinical growth.
- Support students placed in diverse practice settings, including housing, behavioral health, child welfare, and community-based organizations.
Associate Director, Resident Services at True Ground Housing Partners (formerly APAH) (2024-01 – Present)
- Provide senior clinical leadership for resident services across multiple affordable housing communities, overseeing social work interns, resident service coordinators, and clinical case consultation.
- Direct trauma-informed, equity-centered service delivery models grounded in clinical best practice and aligned with community well-being goals.
- Build cross-sector partnerships with healthcare and behavioral health providers to expand residents' access to coordinated clinical care.
- Advance client empowerment through advocacy, restorative dialogue, and structured resource navigation supporting accountability and stability.
Services Coordination Manager at Housing Opportunities Commission of Montgomery County (HOC) (2014-08 – 2023-12)
- Directed trauma-informed, equity-centered clinical and resident services for 2000+ households across 14 communities, supervising 32 staff and interns.
- Provided clinical oversight and case consultation for complex resident situations involving behavioral health, housing instability, and family crisis.
- Led professional development and clinical training initiatives to strengthen staff practice and retention.
- Built interagency partnerships that expanded residents' access to clinical and supportive services.
Supervisory Social Work Manager at DC Department of Human Services — Family Services Administration (DHS/FSA) (2012-10 – 2014-08)
- Led a multidisciplinary clinical team conducting psychosocial assessments and triage for 100+ families daily, ensuring timely, high-quality service delivery.
- Oversaw crisis response and complex case management involving medical, behavioral health, and housing stability challenges.
- Collaborated with executive leadership to design agency-wide intake and crisis response procedures, later adopted across DHS/FSA.
Program Manager, Teen Parent Assessment Program at DC Department of Human Services — Family Services Administration (DHS/FSA) (2010-06 – 2012-10)
- Directed case management services for adolescent parents receiving TANF, providing direct clinical support around educational engagement and goal attainment.
- Supervised and trained staff in trauma-informed assessment, restorative engagement, and service planning.
- Developed partnerships with community agencies to expand prevention, parenting, and educational support programming.
Director, Parent Call Center at Office of the State Superintendent of Education (OSSE) (2008-08 – 2010-06)
Previously: Deputy Director, Office of Audit & Investigations (Oct 2007 – Aug 2008); Compliance Coordinator (Aug 2005 – Oct 2007)
- Directed compliance investigations, incident response, and restorative follow-up involving students, families, and staff.
- Oversaw behavioral intervention protocols and staff training, strengthening transparency and trust with families.
Juvenile Justice Social Worker at Suffolk University Law School — Juvenile Justice Clinic (1999-03 – 2003-03)
- Delivered direct counseling, advocacy, and trauma-informed intervention planning for court-involved youth.
- Facilitated mediation and family engagement sessions to support accountability and long-term stability.
- Collaborated with attorneys, courts, and community partners to coordinate holistic clinical service plans.
