Danielle Guido

Efficient and precise with commitment to finishing jobs quickly and accurately. Skilled in document digitization, office modernization and data organization for enhanced productivity. Eager candidate with a positive attitude wanting to assist any customers. Willingness to take on added responsibilities to meet team goals.

Front Desk Receptionist at Long Island Comprehensive Medical Care (2024-07 – Present)

• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
• Handled financial transactions related to co-payments or self-pay fees while adhering to company policies regarding payment collection.
• Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
• Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
• Provided administrative support to medical staff, assisting with various clerical tasks as needed.
• Improved office efficiency by organizing and maintaining accurate patient files and records.
• Used computer programs and registration systems to schedule patients for routine and complex procedures.
• Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
• Obtained payments from patients and scanned identification and insurance cards.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Received and routed laboratory results to correct clinical staff members.

Security Guard at NYIT (2021-09 – 2023-07)

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.

Security Guard at Nikon (2021-08 – 2021-08)

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.

Cashier at STOP & SHOP SUPERMARKET (2017-07 – 2018-05)

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Greet customers entering establishments.
• Answer customers questions, and provide information on procedures or policies.
• Process merchandise returns and exchanges.
• Restocked and organized merchandise in front lanes.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.

Teacher's Aide at Long Island Head Start (2015-10 – 2016-01)

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supported student physical, mental, and social development using classroom games and activities.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Supervised recess, lunch and daily student intake and dismissal.

High School Diploma – West Islip High School (2011-06)