Danielle Palmer

Provided excellent customer service, handling customer inquiries and resolving complaints efficiently Managed cash register, processed transactions, and maintained accurate financial records Assisted in inventory management, restocking supplies, and placing orders as needed

Barista/Assistant Store Manager - Tea'Go Cafe - Stafford, VA

(2023-06)

• Provided excellent customer service, handling customer inquiries and resolving complaints efficiently
• Managed cash register, processed transactions, and maintained accurate financial records
• Assisted in inventory management, restocking supplies, and placing orders as needed
• Maintained the cleanliness and organization of the shop, adhering to health and safety standards
• Worked with team members to create a welcoming and enjoyable environment for customers

Hostess - Firebirds Wood Fired Grill - Henrico, VA

(2025-03 - 2025-04)

• Managed guest seating and ensured a welcoming atmosphere
• Responsible for greeting and welcoming guests, managing reservations, and maintaining the flow of the dining room
• Effectively communicated with the kitchen and wait staff to optimize service efficiency and guest satisfaction
• Handled customers' inquiries and concerns with professionalism
• Bussed tables to maintain the flow of the dining room and seating
• Performed side chores during shifts

Bachelor of Science - Accounting - Virginia Commonwealth University (VCU) (2028-05)