Darien Brooks

Highly skilled, results oriented human resources professional with extensive experience in performance assessment, supporting workforce in various locations, coaching, training, communication, and schedule planning. Excel at planning, directing, and coordinating the administrative functions of an organization. Demonstrated success in collaborating with upper management to develop strategic plans.

Proven ability to develop relationships and support employees of all levels within the organization. Excellent in recruitment strategies, process improvements, employee development and compliance to company policies. Skilled in the implementation, execution, and ongoing validation of standard business processes.

Ability to perform in dynamic, fast-paced environment while meeting deadlines. Instrumental in new program start-up and existing program improvement.

Willing to relocate to: Daytona Beach, FL - Orlando, FL - Tampa, FL - Jacksonville, FL

Director of Human Resources - Our Town Hospitality - Hilton - Jacksonville, FL

(2022-05 - 2025-03)

Directs the human resources functions for a 24/7 facilities with 200+ employees located in Jacksonville, FL. Responsible for workers' compensation, unemployment administration and legal matters along with managing the areas of payroll administration, safety practices and training and development.

• A key member of the executive team responsible for providing strategic direction and leadership in the areas of talent management, organizational planning, and execution of all hr related activities and programs.
• Direct all areas of Human Resource administration including, recruiting, salary administration, employee relations, associate benefits, and labor relations.
• Provide advice and counsel to manager/supervisors on laws affecting the operations in regards to associates.
• Proficient with Palocity and ADP payroll systems.
• Coordinates management development and line level associate training, recommending new programs based on need.
• Training and development of line level management and supervisors in various areas of business administration provided them with the knowledge skills, tools and methodology to manage strategy, business process and people, resulting in a positive impact on bottom line.
• Reviewed and adjusted salary ranges annually; coordinated increases educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
• Created a recruiting strategy to support a 23% growth in the employee population in one year while saving over 35k in recruiting fees.
• Union Negotiation-First Chair.

Human Resources Business Partner - ADT - Jacksonville, FL

(2020-11 - 2022-05)

Provides functional support in various areas of Human Resources including but not limited to recruitment and employment; employee/labor relations; wage and salary administration; personnel records;

benefits administration; training and development; EEO/AAP; and special projects. Responsible for handling a range of employee relation issues and plays a key role in staffing. Provide day-to-day coaching and counsel to management in employee relations, employee transactions, performance management, career development, salary administration and regulatory and internal compliance programs. Investigate and/or partners with HR Directors/Managers to resolve employee concerns. Resolves compensation related issues and monitors performance evaluation programs. Performs benefits administration to include claims resolution, change reporting, short-term disability, FMLA, and worker's compensation. To meet the needs of the business, under minimal supervision and with appreciable latitude for actions and decisions, has responsibility for various aspects of difficult projects that are broad in nature and require originality and/or ingenuity. Develop plans, communications and ensure successful launch

Human Resources Manager - Transdev North America - Atlanta, GA

(2015-01 - 2019-12)

Supported unit leadership in managing compliance issues and gain knowledge of HR policies and procedures. Assisted managers with management of labor agreement, containing grievance handlings, union / management relations, and disciplinary action. Oversaw compliance issues by recognizing local compliance risks and developing plans to lower risks.

Administered overall hiring process, consisting of candidate screening, payroll, new employee set-up, and leaves of absence. Evaluated and processed Medical Certification forms from clients as well as possess inclusive knowledge of Family Medical Leave Act (FMLA) and related laws and administration in the SE District. Mentored employees by allotting work according to skills, availability, and developmental needs as well as assessed productivity and provide feedback to direct reports.

Gathered and maintained confidentiality of employee information. Ensured smooth operational flow through timely completion of process requests. Contributed to the development of legal cases and carry out related investigations.

Provided assistance, advice, and guidance to employees under the provisions of Transdev policy. Delivered and organized provisions of w

• Deployed a safety program by collaborating with the Safety Department according to guidelines set by OSHA.
• Assisted with the creation of four start-ups for new business in Southeast region as well as supported with the negotiations of new policies and union contracts.
• Supervised three Atlanta properties, including of two HR generalists and over 800 exempt and non-exempt employees.
• Generated weekly and bi-monthly payrolls for over 300 exempt and non-exempt employees as well as produced reports of each payroll cycle.
• Supported with recruitment, EEO Investigations, and employee relations to lower emerging problems of troubling districts in the Southeast Region.
• Conducted training sessions for Transdev management and employees on various labor relations, employee relations, and associated topics whenever necessary.

Manpower Support Administrator - CSX Transportation - Jacksonville, FL

(2008-05 - 2015-01)

Elementary Education - Elementary Education - Florida Agricultural & Mechanical University