Darius Manuel

Dedicated and customer-focused professional with 1 year of experience in retail and customer service environments. Skilled in handling customer inquiries, resolving issues efficiently, processing transactions, and maintaining a positive customer experience. Comfortable using computers, POS systems, and communication tools. Seeking a remote customer service position where I can provide high-quality support while working from home.

Customer Service Associate at Smoke Shop (2025-03 – 2026-03)

• Assisted customers with product selection and answered questions about inventory.
• Handled cash, credit, and debit transactions accurately.
• Resolved customer concerns in a calm and professional manner.
• Maintained organized and clean sales floor environment.
• Restocked merchandise and monitored inventory levels.

Retail Sales Associate at Target (2024-10 – 2025-01)

• Provided friendly and efficient service to customers in a high-traffic retail environment.
• Assisted customers with returns, exchanges, and product inquiries.
• Operated POS system and processed transactions accurately.
• Collaborated with team members to meet daily sales and service goals.
• Managed time effectively during busy shifts while maintaining attention to detail.

High School Diploma – Ross S. Sterling Highschool (2016)