DaShay Dukes
General Manager with 13+ years of managerial experience
Talent
PhiladelphiaMember since July 8, 2026
Customer Service
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Customer Service
About
A driven professional with 13+ years of managerial experience in the customer service, retail, medical, and food & beverage industries. Authorized to work in the US for any employer
Experience
General Manager (GM) - Pooler, GA
(2014-03)
- Provides administrative and clerical duties; process payroll.
- Providing exceptional customer service
- Managing 30-35 crew members on active roster
- Prepare employee schedules
- Working to ensure labor & drive sale goals are met and maintained.
- Conducting inventory counts daily/weekly
- Training/developing new and existing team members
- Communicating with AGM to develop and implement new policies and procedures
Security Guard - GardaWorld Security Services US - Pooler, GA
(2021-03 - 2022-03)
- Ensure the safety and protection of individuals and property.
- Document observed events and incidents. Reporting.
- Monitor security systems
- Conduct regular patrol
Medical Receptionist/ Referral Specialist - Savannah Neurology Specialists - Savannah, GA
(2016-06 - 2020-03)
- Checking patients in/out
- Making copies of patients ID and Insurance cards to insert in their folders
- Answering phone calls
- Schedule/Reschedule patient appointments
- Take payments via cash, CC
- Thoroughly explain financial plans with patients if needed
- Verify eligibility/verification of patients insurance
- Reviewing incoming referral email box to contact patients for new patient appts
Education
Bachelor's - Healthcare Management - Saint Leo University (2020-10 - 2024-12)
High school diploma - Jenkins High School (2006-08 - 2010-06)
