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David Prairie

David Prairie

Operations & Transformation Executive — President / COO / General Manager

Talent
St Louis ParkMember since October 7, 2026
P&L Ownership & General ManagementBoard & Founder RelationsEOS/TractionM&A IntegrationLean/Six SigmaPMO & Project DeliveryKPI & Performance ManagementTalent & Culture TransformationChange ManagementVendor & Partner StrategyLow Voltage/AVEnterprise Technology OperationsField ServicesSix Sigma Green BeltITIL Foundations
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P&L Ownership & General ManagementBoard & Founder RelationsEOS/TractionM&A IntegrationLean/Six Sigma

About

P&L-owning operations executive with 30+ years leading technology services, AV/low-voltage, manufacturing, and financial-services businesses from the top seat. Recognized for scaling organizations, rebuilding leadership benches, and converting underperforming operations into accountable, high-performing cultures.

Six Sigma Green

Belt and EOS/Traction practitioner known for making the structural and talent calls other leaders avoid — and for building cultures where results and people both win. “I lead by removing roadblocks and building people up — creating cultures where teams can grow, perform, and share in the success they help create.” $30M / 93% — Revenue Growth in Four Years Company Sale — to a Multi-Billion-Dollar Acquirer $3M Cash Freed — via 70% Inventory Reduction NPS 85+ — Sustained Monthly

Experience

PRESIDENT, ENGAGED EXECUTIVE LEADERSHIP - AVSi - Plymouth, MN

(2026-02 - 2026-08)

Engaged to assess organizational scalability and lead the strategic, operational, financial, and cultural direction of a nationwide commercial AV/low-voltage integrator.

  • Implemented EOS operating disciplines — accountability structure, quarterly Rocks, Level 10 meetings, and V/TO alignment — to bring operating rigor to a founder-led business.
  • Redefined long-term vision, market positioning, organizational structure, and enterprise KPI/financial frameworks to prepare the business for scalable growth.
  • Established clearer roles, job descriptions, review templates, feedback mechanisms, maintenance and subcontractor agreements, and a formal safety program.

VICE PRESIDENT OF OPERATIONS - NuSource Financial LLC - Eden Prairie, MN

(2021-06 - 2026-01)

Executive Team member overseeing ~80% of company headcount and accountable for 100% of revenue delivery — spanning Purchasing, Project Management, Inventory & Logistics, Warehouse Operations, and Field Services; delivered quarterly performance reviews to the Board of Directors.

  • Guided the company through its transition to employee ownership and eventual sale to a multi-billion-dollar acquirer, delivering a life-changing financial outcome for employee-owners.
  • Drove $30M / 93% revenue growth while expanding operations from 14 to 20 states with only a 20% increase in resources.
  • Led integration of an acquired security company in under three months, aligning people, process, technology, and customer delivery.
  • Created the Remote Resolve service model, eliminating 5,000+ annual truck rolls and sustaining NPS above 85 monthly — outperforming benchmarks of leading global brands.
  • Reduced Move/Add/Change cycle time from 80 days to 20 days; built a standardized PM methodology and Monday.com implementation, leading a team of eight Project Managers and a Project Coordinator.

PRINCIPAL CONSULTANT - TopDog Consulting LLC - Minneapolis, MN

(2020-08 - 2026-01)

  • Advised business leaders on strategy, operational transformation, organizational clarity, and profitability.
  • Applied Lean/value-stream principles to improve efficiency, reduce waste, and align processes with customer experience and business objectives.
  • Managed a long-term environmental cleanup initiative, including reporting and coordination with state agencies.

VICE PRESIDENT OF OPERATIONS / ACTING COO - Aufderworld Corporation / Excel AV Group - Plymouth, MN

(2020-11 - 2021-06)

  • Served as Acting COO/VP of Operations during an organizational transition, holding full operating authority; continued as VP of Operations following the transition.
  • Conducted a Lean operational review, streamlined processes, developed enterprise KPI dashboards, and refocused strategy on core competencies and high-value markets.

Sr. Manager of Audio Video Operations; Sr. Manager of IT Service Operations; Manager of IT Operations / Project Manager - LIFE TIME - Chanhassen, MN

(2011-10 - 2020-08)

8 years, 11 months

  • Sr. Manager of Audio Video Operations — May 2017 – Aug 2020: Led design engineering and delivery for Audio, Video, and Digital Signage platforms across 150+ destinations; managed $18M–$20M in annual AV implementations.
  • Sr. Manager of Audio Video Operations — Managed delivery for new destinations, acquisitions, and capital projects; built strategic manufacturing/integration partnerships and asset lifecycle management processes on ServiceNow.
  • Sr. Manager of IT Service Operations — Nov 2014 – Apr 2017: Developed and managed IT services, asset/lifecycle management, vendor management, Field Services, and Low Voltage/AV technologies across destinations.
  • Sr. Manager of IT Service Operations — Built an end-to-end IT asset management program in ServiceNow and led Continual Service Improvement and release-management practices.
  • Manager of IT Operations / Project Manager — Oct 2011 – Oct 2014: Recruited to develop and project-manage an enterprise IT Asset Management program using ServiceNow, supporting PCI and HIPAA audit requirements.
  • Manager of IT Operations / Project Manager — Created 20–25 Service Catalog items and led Knowledge Management and Continuous Service Improvement teams.

CrossNet Practice Manager; Project Manager/Business Analyst - Cross Telecom, an Arrow Company

(2005 - 2011)

  • Led an enterprise Lean initiative that reduced inventory 70%, freeing $3M in cash and cutting carrying costs 50%; implemented a companywide travel and expense management system.

Owner / President - Gotcha Covered Blinds

(2003 - 2005)

  • Operated all business functions — sales, marketing, accounting, vendor management, installation, and customer service.

General Manager - QX, Inc.

(2002 - 2003)

  • Managed aluminum die-casting and machining operations.

Production Manager - Honeywell

(1999 - 2002)

  • Transitioned high-tech circuit-board production to a quick-turn model, reducing cycle time 50%, scrap 61.8%, and rework 36%; increased throughput 31%.

Sales & Engineering Manager - TYCOM

(1996 - 1999)

  • Engineered a precision cutting tool through a designed experiment (DOE), generating $1M in annual customer savings and a 66% capacity increase; earned Supplier of the Year recognition.

Sales Engineer - Electronic Industries, Inc.

(1985 - 1996)

  • Progressed from CNC drill operator to technical sales engineer in circuit-board manufacturing, translating technical requirements into customer solutions.

Education

Bachelor of Science - Business - University of Minnesota, Curtis L. Carlson School of Management

Skills

Operations & Transformation ExecutivePresident / COO / General Manager

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