Dawna Quinn

Security officer with 5+ years of experience supporting leadership with daily security operations, incident reporting, and risk management. Demonstrated ability to oversee daily operations and ensure a safe and compliant environment. Proven track record of managing escalations, enforcing policies, and supervising team performance to meet organizational standards. Adept at problem-solving, staff leadership, and driving operational efficiency while maintaining high levels of security and service.

Security Officer - Allied Universal Security Services - Memphis, TN

(2025-08)

• Assigns daily duties, schedules shifts, trains security officers, and monitors performance to ensure adherence to protocols.
• Responds to emergencies, investigates security breaches, documents incidents, and prepares reports for management review.
• Conducts regular inspections of security equipment, performs risk assessments, and ensures operations comply with company policies, legal regulations, and safety standards.
• Manages entry and exit points, verifying credentials for employees, visitors, and contractors, and maintaining secure access systems.
• Primary contact for security-related issues, coordinating with law enforcement, and communicating effectively with staff and managements

Security shift leader - Garda World - Memphis, TN

(2019-03 - 2024-03)

• Provided help desk support by escalating security-related issues nationally.
• Oversee vehicle and branch security using CCTV and tracking systems, and issue access codes for vehicles.
• Monitor and track major incidents, such as robberies, power outages, and fires, ensuring timely escalation and reporting to appropriate personnel.
• Manage sensitive information, ensuring compliance with company policies and standards, and verify client information to update records within the Salesforce system

LeadTest Operator - Flex - Memphis, TN

(2017-06 - 2019-03)

• Supervised staff by assigning tasks and monitoring performance to ensure efficient operations and adherence to department standards.
• Operated and set up high-speed automation equipment, conducting test runs and maintaining detailed records to support engineering teams in identifying yield issues or testing new products.
• Provided technical support and collaborated with process development and engineering teams, ensuring alignment with industry advancements.

Legal Secretary - State of TN Dept. of Safety Legal - Bartlett, TN

• Prepared and maintained official records and reports, organized the filing system of contracts, deeds, resolutions, ordinances, and other legal documents, ensuring systematic and efficient document management.
• Coordinated with multiple departments to ensure compliance with local laws and regulations and assisted law enforcement in processing DUIs and DORs in the DOS system.

Administrative Office Technology - Administrative Office Technology - Tennessee College of Applied Technology (2022)