Dean Piocquidio

Technology-focused professional with over 10 years of experience supporting business operations, coordinating social media initiatives, and working with technical teams. Served as a primary contact for technology-related issues for internal colleagues and external clients, while leading efforts to increase company visibility and promote opportunities online. Skilled in communicating technical concepts clearly, evaluating new tools, and managing competing priorities in a fast-paced environment.

Seeking to apply a blend of IT support, digital communication, and problem-solving skills in an IT Technical Support and Social Media role.

Technology & Social Media Support/IT Recruiter - Pyramid Consulting Group, Inc. - Remote

(2016-06)

• Served as a primary point of contact for technology-related issues affecting internal staff and external clients, helping coordinate support and communicate next steps.
• Led company social media initiatives to increase organizational visibility, promote available positions, and encourage online engagement.
• Collaborated with recruiting and marketing colleagues to align digital outreach, search strategies, and business priorities.
• Evaluated emerging tools and technologies for potential business value and improvements to team workflows.
• Explained technical requirements and concepts to audiences with different levels of technical knowledge.
• Used Microsoft Office, Teams, Zoom, search platforms, and digital tools to support daily remote operations and communication.
• Managed multiple client needs and deadlines while maintaining organized communication and coordinating work across teams.

Internet Recruiter (Intern) - Pyramid Consulting Group, Inc.

• Researched technical subjects and used online platforms, including Monster and Dice, to identify professionals across software, infrastructure, and enterprise technology roles.
• Participated in weekly meetings to adapt research priorities and coordinate with team members.
• Assisted with resume formatting, data entry, and office administrative tasks, emphasizing accuracy and clear documentation.

Bachelor of Science - Business Administration, Marketing - Slippery Rock University (2016-05)