Dee Dickson

Operations Administrator

Talent

PhoenixMember since September 25, 2026

ChatGPTCollaboration toolsProject Managementcustomer successLearning and DevelopmentTechnology IntegrationCustomer ServiceFlexible JobsPresenterAdministrative SupportOffice ManagerLeadershipCross-Functional Team LeadershipOnboarding SpecialistCrm ManagementB2b Saas Startup

Hire this person

Send a job offer directly to this candidate

ChatGPTCollaboration toolsProject Managementcustomer successLearning and Development

About

Organized, approachable professional bringing extensive experience in project coordination, employee onboarding, documentation, and leadership support. Takes ownership of requests, researches problems, coordinates solutions, and follows through to completion. Comfortable learning new systems and using ChatGPT to develop clear communications and practical resources. Intentionally seeking a local, part-time operations support role.

Experience

Senior Customer Success Manager II, Regional Lead at zSpace, Inc. (2019-01 – 2026-09)

Maintained records, implementation plans, timelines, and follow-up for a broad customer base across the United States and internationally, balancing competing needs independently.
Coordinated with Product, Engineering, Sales, Operations, and Support to resolve requests; documented action items and tracked next steps through completion.
Supported two regional vice presidents and partnered with internal teams to keep customer priorities, communications, and implementation activities aligned.
Created and updated guides, presentations, and digital resources; coordinated meetings, training sessions, and events for varied audiences.

Senior Professional Development Manager at zSpace, Inc. (2018-01 – 2019-12)

Coordinated onboarding for employees and contractors, including schedules, resources, orientation materials, and readiness activities.
Maintained onboarding and training documentation, updating resources for product releases and coordinating with departments to keep information accurate and available.

Customer Success, Onboarding & Training Manager at CCS Presentation Systems (2009-01 – 2018-12)

Coordinated installation, onboarding, and training projects, including scheduling, customer communication, project records, and post-installation follow-up.
Managed concurrent deadlines and contacts; helped users resolve issues with printers, scanners, collaboration tools, and more than 200 workplace and education technologies.