Delonda Bailey
PC Troubleshooting
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About
Motivated IT student currently pursuing an Information Technology Support certificate at Ivy Tech Community College with a strong foundation in computer hardware, operating systems, and customer service. Possess hands-on experience in troubleshooting and problem-solving. Eager to apply and expand knowledge of Active Directory, Azure, and networking technologies in a fast-paced internship environment.
Committed to learning new technologies and understanding how network components work together in active deployments.
Experience
PC Troubleshooting
Diagnosed and resolved various hardware and software issues for personal and family systems, including virus removal and OS reinstallation. Setup new computers in home plugging up the hardware and installing the software. Have setup printers, replaced ink in home environments.
Education
Technical Certificate - Information Technology Support - Ivy Tech Community College
