Delviya Shyam

Experienced Supply Chain professional with 2 years, 7 months in the apparel manufacturing industry and expertise in ERP, merchandising, forecasting, product development, strategic planning, industrial engineering, team leadership, market analysis, production planning, and management (products, operations, customers), along with 1 year experience in IT service.

In my role as an IT Service Specialist at Adelphi University, I honed my communication and problem-solving skills by corresponding with course management, web design, and system administration. I delivered software solutions with a 100% resolution rate and efficiently managed support actions and requests using Footprints ticketing systems. I also received a 5-star rating for resolving technical issues across classroom systems and applications using tools like Bomgar support.

As a Merchandiser at Celebrity Fashions Ltd, I successfully engineered and obtained 100% approval for the initial batch of printed garment samples, meeting the buyer's (Vans) requirements. I streamlined production scheduling with suppliers and buyers (North Face and LLB Bean), leading pre-production meetings with 90% efficiency and generating and maintaining Bill of Materials (BOM). My ability to orchestrate international shipments, ensure processing of raw material orders, and create error-free cost sheets further showcases my attention to detail and organizational skills.

In the role of a Production Engineer and Analyst, I collaborated with the Grid app team to monitor KPIs and achieved an 80% efficiency rate through the design of interactive dashboards and modules for real-time data on production, efficiency, and line capacity. I introduced and championed the SMED process for style changeover, directed a cross-functional changeover team, and facilitated Lean Six Sigma methodologies to achieve a 20% reduction in defects across 5 shirt production lines.

My projects, such as the Digital Pre-Production Module at Aquarelle Pvt Ltd, involved conceptualizing and creating digital modules, achieving a 70% increase in productivity. Additionally, my work on plant layout and product development at NIFT demonstrated my proficiency in CAD, efficient resource arrangement, and innovative problem-solving.

Throughout my career, I have demonstrated my ability to collaborate with cross-functional teams, mentor junior staff, and maintain strong vendor relationships. My technical skills in Power BI, SQL, and CAD, coupled with my proficiency in project management methodologies such as Lean Six Sigma, make me well-equipped to handle the complexities of inventory management in a dynamic environment.

I hold a Master of Science (MS) in Supply Chain Management from Adelphi University, where I graduated with an Honors Award with Distinction. My studies encompassed critical subjects such as logistics management, procurement, management information systems (MIS), strategic management, and supply chain risk management. This comprehensive education provided me with a deep understanding of optimizing logistics operations, effective procurement strategies, leveraging MIS for data-driven decisions, strategic planning for business growth, and identifying and mitigating risks within the supply chain.