Jermaine Kershner

Highly analytical and data-driven supply chain management professional with hands-on experience in procurement, inventory management, logistics coordination, transportation operations, and vendor management. Proven track record supporting inventory optimization, procurement initiatives, resource planning, and continuous improvement efforts while delivering compliant, customer-focused, and data-driven supply chain solutions that enhance operational effectiveness and organizational performance. Demonstrated ability to analyze operational data, improve inventory accuracy, enhance supply chain visibility, support demand planning, and identify process improvement opportunities that drive cost savings and operational efficiency.

Skilled in Microsoft Excel, ERP systems, inventory tracking and reconciliation, KPI reporting, data analysis, and cross-functional collaboration to optimize supply chain performance.

Student Debt Collector - Florida A&M University - Tallahassee, FL

(2024-01 - 2026-03)

Oversee student financial account activities involving account assessment, payment arrangement administration, documentation review, reporting, and communication with internal departments and external loan providers. Perform analytical reviews of account information while ensuring accurate records and adherence to institutional requirements.

• Reconciled external agency reports with internal billing systems to identify inconsistencies and strengthen financial record accuracy.
• Analyzed account histories and payment activity to determine appropriate resolution approaches for complex financial cases.
• Generated detailed account reports providing visibility into payment status, account updates, and outstanding balances.
• Investigated discrepancies within financial records through documentation review and stakeholder collaboration.
• Evaluated financial data trends to identify patterns and support informed operational decisions.
• Administered financial literacy workshops focused on budgeting strategies, repayment options, and responsible financial planning.
• Verified confidential documentation to ensure compliance with institutional procedures and regulatory standards.

Operations Intern - International Rescue Committee - Tallahassee, FL

(2025-02 - 2025-08)

Executed operational functions supporting inventory activities, procurement requests, supply tracking, fleet operations, vendor communications, and logistics requirements. Assisted with resource administration and documentation processes supporting organizational efficiency.

• Streamlined inventory reconciliation activities by validating records and identifying supply data discrepancies.
• Tracked inbound and outbound material movement to enhance visibility throughout operational processes.
• Facilitated procurement requests by aligning supply requirements with operational priorities.
• Enhanced inventory control practices through structured documentation and organized supply records.
• Monitored inventory availability to support resource planning and operational continuity.
• Validated in-kind contribution records to improve reporting accuracy and accountability.
• Collaborated with cross-functional teams to address logistics requirements and strengthen operational workflows.

Customer Service Representative - Skyline Gas Station - Tallahassee, FL

(2023-01 - 2024-05)

Supported retail operations involving customer transactions, merchandise organization, product receiving, inventory activities, and store readiness. Contributed to daily business functions by ensuring product availability and maintaining organized operational areas.

• Organized incoming merchandise deliveries to improve storage efficiency and product accessibility.
• Assessed inventory levels to identify replenishment requirements and reduce potential product shortages.
• Processed product receiving activities to maintain accurate merchandise information.
• Reduced inventory discrepancies through consistent stock verification and merchandise organization.
• Delivered accurate transaction processing while adhering to operational procedures and customer service standards.
• Reviewed product displays and pricing information to support inventory accuracy and customer experience.

Owner-Operator / Transportation Driver - Kershner Trucking LLC - Tallahassee, FL

(2020-02 - 2022-09)

Directed independent freight transportation operations involving shipment scheduling, carrier relationships, route execution, documentation management, compliance activities, and financial administration. Managed end-to-end freight movement while ensuring adherence to transportation requirements and customer expectations.

• Executed freight deliveries according to contracted schedules while maintaining dependable transportation performance.
• Optimized delivery routes and shipment planning to maximize efficiency and meet customer timelines.
• Secured freight loads through proper cargo handling procedures to minimize inventory damage.
• Maintained accurate transportation records, including mileage logs, receipts, and delivery documentation.
• Recorded mileage documentation, delivery confirmations, receipts, and operational logs to strengthen shipment traceability.
• Negotiated freight opportunities with brokers and shipping partners to sustain business operations.
• Audited invoices and operating expenses to improve financial tracking and cost awareness.
• Inspected vehicle conditions through required safety procedures to ensure regulatory compliance.

Juvenile Mentor - Greenville County Detention Center - Tallahassee, FL

(2017-01 - 2018-01)

Provided structured mentorship services focused on youth development, educational planning, leadership growth, conflict resolution, and successful community transition. Delivered guidance through individualized interactions and developmental activities.

• Guided youth participants through goal-setting activities supporting educational and career development.
• Encouraged leadership growth through structured discussions and life skills development activities.
• Established supportive relationships that promoted accountability, confidence, and personal growth.
• Developed engagement approaches that increased participation in mentoring initiatives.

Master of Business Administration - MBA - Florida A&M University (2022-04)

Master of Supply Chain Management - Supply Chain Management - Florida A&M University (2022-04)

Bachelor of Science - Public Relations & Communications - Florida A&M University (2018-12)