Denise Torres

Pharmacy Technician with 6+ years of retail experience in a high-volume community pharmacy. Experienced in prescription processing, insurance billing, prior authorizations, inventory control, and training new technicians. Reports processing up to 400 prescriptions daily with over 99% accuracy and serving 40–60 patients per day.

Pharmacy Technician at Dinuba Pharmacy (2020-01 – Present)

• Prepare and dispense prescriptions, averaging approximately 400 prescriptions daily while following applicable pharmacy regulations.
• Process insurance and Medicare billing, prior authorizations, claims, and reconciliations to support timely reimbursement.
• Train, supervise, and cross-train new technicians to support efficient workflow and onboarding.
• Manage inventory and procurement, perform cycle counts, and monitor expired or short-dated stock.
• Provide patient service and medication-related guidance to approximately 40–60 patients daily.

Bachelor credential (exact credential to confirm) in Coursework in pharmacology, medication safety, and pharmacy calculations – SJVC, Visalia (2020-02 – 2021-11)