Rhonda Evans

Experienced Pharmacy Technician with 25+ years in retail, specialty, and healthcare support settings.

Background includes prescription processing, insurance verification, prior authorizations, specialty infusion support, medical billing, inventory control, and patient service. Strong knowledge of pharmacy operations, HIPAA compliance, and coordination with providers, insurers, and care teams.

Intake and Referral Specialist at Kaweah Health (2024-01 – 2026-06)

• Processed specialty infusion referrals and reviewed records for medical criteria.
• Verified insurance benefits, prior authorizations, billing, and drug pricing.
• Coordinated patient infusion scheduling and pharmacy medication ordering.

Licensed Pharmacy Technician at Walgeens (2023-07 – 2023-12)

• Filled prescriptions and processed phone, electronic, and drop-off medication orders.
• Supported vaccine billing, inventory tasks, and benefit verification.
• Assisted with Medicare and Medi-Cal billing in a retail pharmacy setting.

Licensed Pharmacy Technician at HEALTHCARE SUPPORT SERVICES (2022-09 – 2023-02)

• Verified eligibility and pharmacy benefits for patient accounts.
• Processed prior authorization reviews for medical necessity.
• Supported pharmacy operations through documentation and insurance review.

Lead Pharmacy Technician at Anthem, Inc. (2009-05 – 2022-01)

• Reviewed specialty infusion requests for medical necessity and authorization requirements.
• Managed call and fax workflows, audits, and program support tasks.
• Collaborated with infusion centers and home infusion providers.

Pharmacy Technician at Longs Drugs/ CVS Health Retail (1994-12 – 2008-07)

• Processed prescriptions through data entry, preparation, and dispensing support.
• Handled insurance billing and resolved prescription coverage issues.
• Managed medication inventory and supported daily retail pharmacy operations.

Some College in Nursing – College of the Sequoias (1993-08 – 1997-06)