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Desirae Maldonado

Desirae Maldonado

Passenger Service Agent

Talent
PuebloMember since September 29, 2026
FundraisingCustomer ServiceConfidential InformationMicrosoft WordWorkdayPassenger Assistance
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FundraisingCustomer ServiceConfidential InformationMicrosoft WordWorkday

About

Dedicated professional with over 15 years of experience in executive and administrative support, customer service, and event coordination. Proven ability to manage complex schedules, handle confidential information, and ensure accurate documentation. Possesses strong communication skills and proficiency in Microsoft Office Suite. Eager to leverage extensive organizational and passenger assistance capabilities to contribute to Menzies Aviation's commitment to safety and operational excellence.

Experience

Executive Assistant - Pueblo County Sheriff's Office - Pueblo

(2007-01 - 2026-09)

  • Administered comprehensive executive and administrative support within a governmental and law-enforcement setting.
  • Maintained and organized files, records, documents, and administrative information with meticulous accuracy and strict confidentiality.
  • Managed incoming communications, directed telephone calls, disseminated information, and provided professional customer service to employees, leadership, and the public.
  • Oversaw calendars and orchestrated appointments, events, meetings, and complex schedules.
  • Facilitated meetings by coordinating scheduling, managing communications, preparing materials, and executing administrative follow-up.
  • Executed event planning and coordination, ensuring all administrative details and logistical requirements were thoroughly addressed.
  • Supported fundraising activities through dedicated event-related coordination.
  • Arranged travel logistics and managed associated administrative responsibilities.
  • Provided specialized administrative support for fleet management and vehicle-related office operations.
  • Leveraged Microsoft Word, Excel, and Outlook for crafting correspondence, developing documents, managing spreadsheets, handling emails, scheduling, and performing administrative tasks.
  • Executed diverse Workday functions and supported administrative and personnel-related processes.
  • Managed highly confidential and sensitive information with unwavering professionalism, discretion, and sound judgment.
  • Communicated proficiently with leadership, staff, external agencies, and community members.
  • Successfully juggled multiple priorities and met deadlines while upholding exceptional accuracy and attention to detail.
  • Demonstrated the ability to work autonomously and collaboratively within a dynamic professional environment.
  • Maintained all required background clearances and exhibited the capacity to excel in a role demanding trust, confidentiality, and discretion.

Education

High School Diploma - East High School (1988 - 1992)

Some College Coursework - CSU-P (1992 - 1994)

Skills

Passenger Service Agent

Reviews

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