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Eljo-lien Klimsop

Eljo-lien Klimsop

Passenger Service Agent

Talent
Miami Gardens, Miami-Dade CountyMember since December 13, 2025
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About

As a dedicated customer service professional, I've honed my skills in communication, problem-solving, and time management. My experience as a Passenger Service Agent has taught me the importance of attention to detail, teamwork, and adaptability in fast-paced environments. I'm proficient in Microsoft Office, have graphic design skills, and am fluent in English, Dutch, and Surinamese.

I'm eager to apply my knowledge and skills in a real-world setting and am confident that my academic background and passion for international relations will make me a valuable asset to your team.

Experience

Assist passengers with requests, directions, and flight information

  • Liaise with ground operations team to deliver customer requests
  • Ensure passenger safety and satisfaction
  • Handle lost and found queries, payments, and baggage issues
  • Promote safety and security regulations

Education

High School, Shri-Vishnu School (October 2012 - September 2018)

  • College, Scholen Gemeenschap Sanatan Dharm (October 2018 - September 2021)

Certifications:

  • Bleu Lightning Initiative (BLI) Security Awareness Training
  • TFSSP ALL Employee Training

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