Eljo-lien Klimsop
Passenger Service Agent
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About
As a dedicated customer service professional, I've honed my skills in communication, problem-solving, and time management. My experience as a Passenger Service Agent has taught me the importance of attention to detail, teamwork, and adaptability in fast-paced environments. I'm proficient in Microsoft Office, have graphic design skills, and am fluent in English, Dutch, and Surinamese.
I'm eager to apply my knowledge and skills in a real-world setting and am confident that my academic background and passion for international relations will make me a valuable asset to your team.
Experience
Assist passengers with requests, directions, and flight information
- Liaise with ground operations team to deliver customer requests
- Ensure passenger safety and satisfaction
- Handle lost and found queries, payments, and baggage issues
- Promote safety and security regulations
Education
High School, Shri-Vishnu School (October 2012 - September 2018)
- College, Scholen Gemeenschap Sanatan Dharm (October 2018 - September 2021)
Certifications:
- Bleu Lightning Initiative (BLI) Security Awareness Training
- TFSSP ALL Employee Training
