Georgie Sarbashyan

Motivated and professional seeking a front desk position. Strong communication, organization, and customer service skills with the ability to manage tasks effectively with a fast paced environment.

Front Desk Receptionist at MEDICAL OFFICE (2025-01 – 2026-12)

• Patient Check in/out: Greet patients, verify demographic and insurance details, collect co-pays, and balance daily receipts.
• Specialized Scheduling: Manage provider calendars, confirm upcoming appointments, and coordinate follow-ups. Often requires booking time blocks for specific procedures like joint injections or initial consultations.
• Insurance Coordination: Verify benefits and assist with prior authorizations, especially for high-cost biologic therapeutics and infusion therapies.
• Clinical Triage & Support: Route clinical inquiries to nurses or physicians and manage external medical record requests
• Compliance: Ensure all patient records are strictly maintained in the Electronic Health Records EHR system while adhering to HIPAA privacy regulations.

Front Desk Receptionist at Chiropractic Office (2024-01 – 2025-12)

• Greeting and checking in patients upon arrival.
• Answering phones and responding to inquiries.
• Providing excellent customer service and addressing patient concerns.
• Maintaining a clean and welcoming waiting area.
• Scheduling and confirming appointments.
• Managing patient records (both physical and electronic).
• Handling billing and insurance verification
• Managing office correspondence (emails, mail).
• Maintaining office supplies.
• Preparing treatment rooms for patient visits.
• Taking vital signs or assisting with other procedures.
• Maintaining patient privacy.

Teller at Wells Fargo (2022-01 – 2024-12)

• Handing cash transactions
• Identity service
• Balancing cash drawer
• Recording transactions
• Cross selling products
• Processing deposits / withdrawals
• Foreign currency exchange
• Opening accounts
• Handling customer issues
• Customer service

Guest Experience specialist at Petco (2021-01 – 2022-12)

• Providing customer care for their pets, and care for our great variety of companion animals.
• Strong management, organization and has the ability to meet sales targets.
• Recommending merchandise to customers based on their needs and preferences.
• Completed all cleaning, stocking and organizing tasks.
• On the register checking people out with merchandise.
• Greeted customers in a timely fashion while quickly determining their needs.

Guest Hostess at Oasis Bar & Restaurant (2018-01 – 2020-12)

• Welcoming guests to the venue
• Providing accurate wait times and monitoring waiting lists
• Managing reservations
• Escorting customers to assigned dining or bar areas
• Providing menus and announcing waiter/ waitress name
• Maintaining a clean reception area
• Answering incoming calls and address customer queries

Dog Day Care Attendant at K9 Loft (2020-01 – 2021-12)

• Giving dogs food and water throughout the day
• Keeping records for feeding and walking schedules
• Clean and maintaining kennels
• Supervise pet area to ensure pet safety
• Administer medication for each dog who needs care
• Performing reception duties (answering phone calls emails)

High School Diploma – Los Angeles Unified School District, Division of Adult and Career Education (2014-12)

Veterinary Assistant in Animal Behavior – Animal Behavior College (2018-12)