Devon Brammer

Organized professional with extensive experience in project coordination, office management, and client relations across multiple industries. Skilled in database management, event planning, and supporting executive teams. Proven ability to streamline administrative processes, maintain confidential records, and deliver exceptional customer service in fast-paced environments.

Work authorization: Authorized to work in the US for any employer

Marketing Coordinator/ Project Coordinator at Superior Labor Solutions (2024-03 – Present)

• Secured project participation by contacting clients for current and upcoming projects, strengthening client relationships
• Maintained and updated project databases, ensuring accurate and accessible information management
• Oversaw office management tasks to support daily operations and improve workflow efficiency
• Facilitated employee onboarding, ensuring smooth integration of new hires into company processes

Administrative Assistant at Thornton Tomasetti (2017-07 – 2023-12)

• Greeted persons entering establishment, determined nature and purpose of visit, and escorted them to specific destinations, enhancing visitor experience
• Issued and checked visitor badges to maintain workplace security and compliance
• Developed and maintained filing systems for quality assurance/quality control documents and records, improving document retrieval efficiency
• Served as primary point of contact for facilitating operational and administrative inquiries, streamlining communication
• Compiled data from various sources into organized charts and reports for review by regional leaders, supporting data-driven decisions
• Ordered and dispensed supplies to maintain office inventory, cleanliness, and proper office function, reducing supply shortages
• Coordinated catering needs for meetings or other special events held onsite, ensuring successful event execution
• Organized and managed multiple events from planning stages through execution, contributing to positive attendee feedback

Office Receptionist at International Health Racquet and Sportsclub Association (2015-10 – 2016-06)

• Processed all incoming office mail, ensuring timely distribution and communication
• Directed all incoming calls to appropriate parties, improving response times and customer satisfaction
• Greeted and directed office visitors, providing a welcoming and professional environment
• Delivered high-quality customer service, addressing inquiries and resolving issues efficiently
• Entered data accurately to maintain up-to-date records and support office operations
• Scheduled and managed conference rooms, optimizing space utilization for meetings
• Handled confidential document processing, maintaining strict data privacy standards
• Managed office operations to support daily administrative functions and enhance productivity

Clerk Specialist II at Wayne County Child Support Enforcement Agency (2012 – 2015-08)

• Processed all incoming and outgoing office mail, ensuring timely delivery and communication
• Managed multiple phone lines, directing calls and providing prompt assistance to clients
• Greeted and directed incoming clients, creating a positive first impression and efficient service flow
• Provided customer service by addressing client inquiries and resolving issues
• Collected and processed payments (cash, check, credit card), ensuring accurate transaction records
• Handled confidential documentation, maintaining strict compliance with privacy regulations
• Copied, filed, and faxed documents to support administrative operations
• Provided in-office support for remote workers, facilitating seamless workflow
• Organized and supervised front desk operations, improving office efficiency
• Utilized Microsoft Office software to create, edit, and manage documents and reports

BA in English Literature – Lasell College (2011 - 2015)

BS in Psychology – Lasell College (2011 – 2015)