Lauren Benck
Office Receptionist
Hire this person
Send a job offer directly to this candidate
About
Detail-oriented and organized administrative professional with a strong background in customer service, record management, and office support. Adept at providing high-quality assistance in fast-paced environments, ensuring accuracy, professionalism, and excellent client interactions. Proficient in Microsoft Office Suite with a keen eye for detail and a commitment to efficiency.
Experience
Office Receptionist - Santa Rosa Orthopedics - Santa Rosa, CA
(2024-11 - 2024-12)
- Greeted and assisted patients with scheduling appointments.
- Maintained patient records and updated information accurately.
- Provided support to team members as needed.
Office Receptionist - Linda Towle - Santa Rosa, CA
(2024-07 - 2024-11)
- Managed patient medical records with accuracy and organization.
- Assisted patients with check-in and check-out procedures.
- Delivered courteous customer service in person and over the phone.
Care Provider - The Lodge at Piner Road - Santa Rosa, CA
(2023-05 - 2023-11)
- Assisted residents with personal grooming, bathing, dressing, and daily living activities (ADLs).
- Delivered meals to residents' rooms and maintained a clean-living environment.
Personal Care Provider - The Terraces - Santa Rosa, CA
(2022-06 - 2023-06)
- Provided individualized support to clients, including personal grooming and daily activity management.
- Ensured residents' well-being through attentive monitoring and assistance.
Caregiver - Brookdale Senior Living - Santa Rosa, CA
(2019-05 - 2022-06)
- Assisted clients with personal grooming, medication reminders, and mobility.
- Documented client activities and monitored mental health in accordance with agency guidelines.
- Maintained open communication with out-of-state family members to assess changes and adapt services accordingly.
Education
West Medical Assistant Training Program (2024 - 2024) Rohnert Park, CA
