Diamond L. Folks

Positive high energy team member driving Innovation and Technology Solutions that support business goals

Director of Engineering - Coresite - Denver, CO

(2018-06 - 2024-03)

• Lead efforts to transform the development department from a waterfall to agile/scrum SDLC including but not limited to process, ceremonies, tools, delivery and quality assurance
• Lead efforts to train Product Owners on agile/scrum methodologies and execution including but not limited to KPI’s, roadmap, sprint creation and burn down, story writing, acceptance criteria and user acceptance
• Lead multiple engineering agile teams to consistently and continuously deliver on engineering initiatives and a major decision maker on best practices regarding the SDLC
• Converted multiple on prem solutions to cloud solutions decreasing cost and increasing functionality leveraging AWS (EC2, S3 and Glue)
• Implemented an automated testing suite leveraging Selenium and Postman for both migration and continuous automated testing

Vice President Engineering - HealthGrades - Denver, CO

(2013-03 - 2018-03)

• Intimately involved in engineering aspects to support growth in revenue from $20 to $200 million per year and an employee work force from 30 employees to over 800
• Drove the architecture, purchase, negotiations and implementation for multiple high-end software solutions including cloud solutions
• Assisted in the complete re-architecture of public facing website, supporting systems and reporting systems that assist a million consumers per day to make crucial healthcare decisions
• Lead multiple engineering agile teams to consistently and continuously deliver on engineering initiatives and a major decision maker on best practices regarding the SDLC
• Cultivated and fostered a positive high energy and extremely productive culture with a lead by example mentality
• Responsible for multimillion dollar budget management and staffing decisions including offshore resources
• Served as program manager for consumer facing online appointment product including quality assurance to assist in the growth of a primary strategic initiative

Director Database Development - HealthGrades - Denver, CO

(2004-11 - 2013-03)

• Managed a technical development team of 30+ employees
• Implemented and architected a reporting and analysis environment for business intelligence
• Drove product strategy and direction for business intelligence solutions
• Implemented and converted reports to Online Analytical Processing (OLAP) Cube technology and Snowflake
• Designed, implemented and maintained an SQL database that allowed multiple sources to be imported into a standard working database
• Automated various manual processes through the creation of self-written and designed SQL scripts and modules
• Performed extensive reporting and analysis on various data warehouses for baseline analysis and other business driven goals

Database Developer - PacifiCare Health - Centennial, CO

(2002-01 - 2004-11)

• Designed, implemented and maintained a stand-alone Medical Management Software application related to chronic diseases and personal health issues
• Designed, implemented and maintained an Access and SQL database that tracked, reduced and reported hospital bed days as well as re-admits to significantly reduce costs within the hospital and for PacifiCare
• Automated various manual processes through the self-written and designed computer programs

Database Developer - BENTEK Energy - Lakewood, CO

(2000-01 - 2002-01)

• Designed, implemented and maintained Access database that host vital information to customize reports
• Maintained a web server and information web site using SQL Scripts
• As Application Support Specialist, enabled company to meet Service Level Agreements consistently
• Designed, implemented and maintained Access database to track, control and correct problems within the business process
• Trained software users on custom application and provided helpdesk support to internal and external users
• Installed and configured off-the-shelf and custom software on Windows NT workstations
• Assisted network administrator in PC roll-outs, software and hardware installation, printer and scanner trouble-shooting
• Maintained information web site

Petty Officer Third Class - United State Navy - Norfolk, VA

(1996-01 - 2000-01)

• Upgraded, Supported, trained, and maintained all Information Systems operations within the Department
• Managed three NT servers supporting 80 users. Applications include Microsoft Office, Netscape Navigator, Netscape Compass Server, Database system (SNAP), Online training and ten Top Secret applications
• Managed IS help desk functions including incoming trouble calls, trouble shooting, training, support, virus resolution, hardware upgrades, software installations and backup/recovery
• Created, designed and maintained database system for emergency evacuation assignments
• Implemented an automated database system to order and track inventory, supplies, parts and equipment
• Supervised staff of 5 personnel in all department administrative functions and maintenance for over 3000 Military members' personal records
• Managed a $100,000 annual budget.
• Supervised and trained 89 military personnel on technology and applications

Bachelor of Science - Computer Information Systems - Regis University